Sarah Connor, Mph Email and Phone Number

Involved in the initiation of IT projects and actively engaged in their justification. Assists in the refining of approval processes for consistency across projects. Actively participates in the development and maintenance of project standardization documents and templates, ensuring clear communication and actionable outcomes. Responsibilities encompass analyzing business needs, defining project scope, allocating resources, assessing risks and benefits, and assisting project teams to ensure… Show more Involved in the initiation of IT projects and actively engaged in their justification. Assists in the refining of approval processes for consistency across projects. Actively participates in the development and maintenance of project standardization documents and templates, ensuring clear communication and actionable outcomes. Responsibilities encompass analyzing business needs, defining project scope, allocating resources, assessing risks and benefits, and assisting project teams to ensure timely delivery within budget constraints. Uphold quality standards and best practices throughout the project from initiation to completion, ensuring alignment with ETCH core values of compassion, ownership, respect, and excellence. Show less

Reviewed and analyzed the effectiveness, efficiency, and quality of existing clinical systems and workflows to develop strategies for optimization. Coordinated and provided complete software and process documentation resources for support personnel and end users. Performed software administration duties related to access and software configuration. Evaluated new and existing software products. Assisted departments in the evaluation, documentation, technical planning, implementation, and… Show more Reviewed and analyzed the effectiveness, efficiency, and quality of existing clinical systems and workflows to develop strategies for optimization. Coordinated and provided complete software and process documentation resources for support personnel and end users. Performed software administration duties related to access and software configuration. Evaluated new and existing software products. Assisted departments in the evaluation, documentation, technical planning, implementation, and training of clinical systems, as well as assisted with the development of policies and procedures. Assisted and coordinated services and techniques specific to analytic data retrieval. Specified and related report requirements to report writing resources or provided report writing services directly to the requesting party. Show less

Managed and extracted data from the electronic medical record, practice management, and population health software. Cleaned, analyzed, and interpreted data into actionable insights to guide decision making and promote positive patient experiences. Completed regular community health center reporting requirements and provided ad-hoc report request support. Trained new clinical staff how to optimize their pre-visit planning with population health tools to identify gaps in care. Consulted primary… Show more Managed and extracted data from the electronic medical record, practice management, and population health software. Cleaned, analyzed, and interpreted data into actionable insights to guide decision making and promote positive patient experiences. Completed regular community health center reporting requirements and provided ad-hoc report request support. Trained new clinical staff how to optimize their pre-visit planning with population health tools to identify gaps in care. Consulted primary care locations on areas of workflow and documentation improvement. Initiated collaboration with partner agencies and stakeholders to advance health care integration. Facilitated weekly webinars for staff to learn more about clinical reporting. Created end user training manuals. Show less

Recruited, hired, trained, and supervised 20 screeners across 13 patient care centers. Engaged with local colleges to hire interns to fill scheduling gaps. Encouraged a team-based approach to care in the Patient Centered Medical Home (PCMH) by coordinating with site management to support the COVID-19 response and recovery efforts. Identified infection prevention control measures and developed screening policies and protocols.

Developed and managed targeted outreach initiatives to improve the National Committee for Quality Assurance’s (NCQA) Healthcare Effectiveness Data and Information Set (HEDIS) measures. Gathered and monitored compliance data to prioritize outreach cohorts based on need to address gaps in care. Reduced barriers in access to care by streamlining communication and engagement with patients through short messaging services (SMS). Promoted healthy behaviors by collecting and sharing educational… Show more Developed and managed targeted outreach initiatives to improve the National Committee for Quality Assurance’s (NCQA) Healthcare Effectiveness Data and Information Set (HEDIS) measures. Gathered and monitored compliance data to prioritize outreach cohorts based on need to address gaps in care. Reduced barriers in access to care by streamlining communication and engagement with patients through short messaging services (SMS). Promoted healthy behaviors by collecting and sharing educational material regarding the importance of following recommended schedules for vaccines and preventative screenings. Show less