Sarah Connor Email and Phone Number
San Francisco, CA
Sarah Connor's Location
Bonney Lake, Washington, United States, United States
Sarah Connor's Contact Details
Sarah Connor work email
- Valid
- Valid
Sarah Connor personal email
n/a
Sarah Connor phone numbers
About Sarah Connor
Exceptional Operations Pro with experience in SaaS licensing, beginning in sales, and developing into Sales Operations and Business Analysis supporting and training Sales Operations in the Salesforce Quote system and best practices. Additional experience in project management to develop and implement core project plans. Proficient in ensuring on-time deliverables by managing effective coordination of resources and workforce.
Sarah Connor's Current Company Details
Salesforce
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Senior Analyst, L2O Enablement
San Francisco, CA
- Website:
- salesforce.com
- Employees:
- 1
Sarah Connor Work Experience Details
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Senior Analyst, L2O EnablementSalesforceBonney Lake, Wa, Us
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Senior Business AnalystSalesforce Jun 2021San Francisco, California, UsRepresent Quote to Cash Operations team on large scale internal projects Design SOQL Queries and Salesforce Reports to analyze data on hours of effort, number of users effected, and total quote amount to determine business impact and ROI of opportunities for growth in the Salesforce Quote to Cash systemFound over 35 manual validations that could be automated for the Multi Account Transfer Project Established as the Lead Point of Contact for two Business Technology teams representing the Q2C space in presenting detailed analysis in prioritizing large and small scale projectsLeading Q2C team in continued development of Slack quoting Integrations and SELA automation Conduct meetings with developers to creatively reproduce scenarios and discover root causes Draft detailed requirements for projects while communicating clearly with both stakeholders and BT teams Analyze in depth solution designs to lead and participate in presentations to Stakeholders and senior leadershipTranslate requirements to design detailed UAT scripts Design and load complex data including accounts, contacts, quotes and contracts, Documented test scenarios to include all likely Use Case and Scenarios Perform as the UAT lead and point of contact in answering in depth questions from testers and validating bug fixes to present to leadership for final approval Embrace the Community Responsibility Salesforce 1-1-1 Model Program Manager lead in the redevelopment of the Rev Ops Awards ModelRev Ops award recognizes leadership, teamwork, and innovation in individualsDeveloped a model using both Management and Individual Contributor Nominations Coordinated and presented to Executives and Committee in successfully designing processes for committee membership Oversaw all Slack Channel communications with winners and managers and identified prize improvements and personalization Presented awards to all Rev Ops members in Town Halls Completed over 50 VTO hours in both FY 23 and FY 24
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Business AnalystSalesforce May 2020 - Jun 2021San Francisco, California, UsSupported systems-related SOPs project execution in direct partnership with IT; measure and document business results achieved through solution implementationAdvised the business on best practices and available tools to manage business processes and other strategic initiativesLead the team in Sales Operations cases completedPartnered with IT (internal and external partners) and functional business owners to resolve systems related issuesPrepared presentations for the team and senior management highlighting performance in an easy-to-understand, executive-ready manner.Identified areas of improvement to increase accuracy, completeness and/or consistency and implemented solutions in process, policy, and overall operations of the RevOps function.Audited processes to identify process and performance defects.Surveyed and analyzed best practices for techniques and processes. Gathered and provided business requirementsEstablished as the lead point of contact for the Subscription Management Validations and Support Analysis and leading requirements gathering resulted in finding 24 skus to be added to automated conversion Lead meetings and project management for multiple process improvement projects for Sales Operations in JapanCompleted User Acceptance Testing for IT deploymentsCoordinated and lead cross-functional meetings, document decisions & follow-up on actions.
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Sales Operations Associate AnalystSalesforce Aug 2018 - Apr 2020San Francisco, California, UsCommunicated clearly, effectively and efficiently with Account Executives Completed over 25 cases a day Received consistent and public praise from Account Executives for clear directions and ensuring complete answers before case closureProcessed and responded to policy questions Conveyed contract and system requirements and processes to Account Executives clearly Provided best practices training to Account Executives through webinarsWorked independently on assignments and escalations that were diverse in scope Applied understanding of cross-functional and downstream effects throughout problem solving Continually learned new processes, information and skills Shared best practices and cross trained peers to build knowledge and efficacy as a team
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Business Development Representative - Retail: Marketing And Sales CloudSalesforce Jan 2018 - Aug 2018San Francisco, California, UsMethodically qualified, built, and managed an accurate sales pipeline Built strong relationships with C Level Retail clients as first point of contact and prospective clients Grew, evolved, and matured the full Salesforce product offering in Named Accounts and proactively identified new opportunities within the account Accurately tracked all activity and customer information in Salesforce CRMAligned closely with internal geographically diverse teams Established a weekly cadence with Field Account Executives within the Retail team Account Mapped with Specialist Account Executives and brought strong point of view to planning sales playsEmbraced the Community Responsibility Salesforce 1-1-1 Model Active within leadership within Equality group Faithforce assisting in planning volunteer events Worked with Outforce Leadership to plan and execute communications and attendance for Pride festivities Proactively found and participated in volunteer events such as working with students as part of a STEM career day
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Adobe Stock North America Account ExecutiveAdobe Dec 2016 - Jan 2018San Jose, Ca, UsBuilt strong relationships to support and lead internal customers using incredible customer serviceLed Account Development Managers (ADMs) and new Account Managers through training in products, best practices, and sales presentation among other topicsBoth ADMs and New Account Managers were creating pipeline and customer meetings within the first week after trainingCultivated and managed strong professional relationships using incredible customer service to drive and grow SaaS agreementsCollaborated effectively with various teams to design creative solutions to customer challengesKept in close contact with customers to best provide supportive customer serviceLed business development in the Midwest and West Coast North America Territory Built and maintained active pipeline meeting 100% of quota in Creative Cloud sales Built new pipeline for Stock each quarter finishing 149% of quotaDesigned and managed successful drip campaigns in Outreach and Salesforce CRM Nominated and chosen as the Seattle Diversity CoordinatorLed teams and stayed within $10,000 budget for Seattle site Diversity NetworksMentored High School students participating in Girls Who CodeCo-Founded and led the Seattle site Pride group to manage the development of the first and second annual Adobe Seattle march in Pride and events -
Adobe Education Advisor Midwestern Us And Canada RegionAdobe Dec 2015 - Nov 2016San Jose, Ca, UsCultivated and managed strong professional relationships with outside partners and customers to drive and grow dealsBuilt and maintained an active and healthy pipeline of deals >5KContinual and effective deal development & qualification, lead generation through cold calling as well as cultivation of existing leads and working with partner ecosystemEducated partners and customers on the Document Cloud and Creative Cloud value proposition Expert territory management through prospecting deals to closure and holding quota of $2 million per yearAccurately forecasted and managed pipeline on a monthly and quarterly basis.Kept accurate and up to date records of all deals in Salesforce CRM
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Business Development RepresentativeAdobe May 2015 - Dec 2015San Jose, Ca, UsWorked with all North America Education Account Executives to drive and close opportunities in the Education Vertical space for the Enterprise Term License Agreement (ETLA) programDrove awareness into the account base through regular email campaigns and drive attendance to live and online seminarsAssisted customers in understanding Adobe enterprise solutions, configuration, environment and how they fit within their current infrastructure and business processesAbility to understand complex business environments and uncover customer issues, process problems, and translate need into business opportunitiesEngaged in quarterly targeted call campaigns from designated prospect lists provided by Field Sales Marketing and managed account listBuilt pipeline of all opportunities through managed accounts, new leads and campaigns; updated on a weekly basisPrepared activity and forecast reports as requestedMaintained up-to-date knowledge of Adobe's competitive positioning in the marketplace
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Project Manager/Account ManagerElectric Mirror, Llc Feb 2013 - May 2015Everett, Washington, UsProject Management post sale through shipping using top notch organization and customer serviceIn excess of 95% of projects shipped on timeCoordinated with sales, inside teams, and hotel brand executives to meet strict deadlines Supervised Project Management for Product DesignSupervised the quality, accuracy, and timeliness of work produced by the Project Coordinator Initiated and coordinated over 150 projects independently Led business development in the Midwest and Northeast Territory Completed projects with major hotel accounts ie: Four Seasons, Hilton, Hyatt, Marriott, Doubletree, Homewood Suites, and Sheraton Sole Account and Brand Manager for Hyatt Place and Hyatt HouseCoordinated all Trade Shows for Sales TeamTeamed with Marketing to organize and coordinate Trade ShowsLed Product design as collaboration with third party Designers Communicated with Trade Show management to ensure smooth participationProactively sought ways to expand my role and support my teamResearched and developed content curriculum and trained Project Managers, Project Coordinators, and Sales Development RepresentativesProactive and Timely Customer ServiceUsed Epicor and Salesforce daily to track projects, inventory and accounting informationReached out to customers to support installation and use of products -
Project CoordinatorElectric Mirror, Llc Aug 2012 - Feb 2013Everett, Washington, UsProject Management from Sale through shipping using top notch organization and customer serviceIn excess of 95% of projects shipped on timeCoordinated with outside sales and inside teams along with hotel brand executives to meet strict deadlines Processed highly detailed custom orders and information into Epicor and Salesforce quickly and accuratelyProactive and Timely Customer ServiceUsed Epicor and Salesforce daily to track projects, inventory and accounting informationReached out to customers to support installation and use of products
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Middle School InstructorLopez Island School District Aug 2011 - Jun 2012Research, designed, and implemented courses for six subjects that aligned with state requirements Developed standards based curricula leading to a deeper understanding of core subjectsCombined innovation with best practices to design and give creative daily presentations Provided a safe space for students of different social economic backgrounds and orientations to learn Collaborated with secondary team, parents and students to create a fun and meaningful learning environmentBudgeted for, planned, and led three outdoor overnight trips and one day trip for all middle school students Led and presented clearly and creatively at meetings with colleagues and parentsProvided excellent customer service to both colleagues and parents through clear communication -
Sports DirectorUnion For Reform Judaism-Camp Kalsman May 2010 - Sep 2011New York, Ny, UsOrganized and developed the sports programCreated and conducted daily supervision, training, and evaluation of the Sports SpecialistCoordinated site set up for, researched, planned, and implemented evening programs for campersResearched and designed the training manual for the sports programProvided excellent customer service to colleagues and campers Praised by superiors for professional and personal connections with campers and counselors, ability to collaborate with team members, and innovative management techniques -
Substitute TeacherArlington School District Dec 2009 - Jun 2011Implemented lesson plans in a variety of subject areas. Developed and practiced management techniques with students providing a safe space for students of different social economic backgrounds and orientations to learn togetherPlanned and led interesting and effective presentations in a classroom setting daily
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Assistant Track CoachEverett School District Dec 2009 - Jun 2011Coached boys and girls sprints and relays, designed sprint workouts, assisted in student meet placement
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Substitute TeacherEdmonds School District Sep 2009 - Jun 2011Lynnwood, Washington, UsImplemented lesson plans in a variety of subject areas. Developed and practiced management techniques with students providing a safe space for students of different social economic backgrounds and orientations to learn togetherPlanned and led interesting and effective presentations in a classroom setting daily -
InstructorSylvan Learning Centers Feb 2010 - Mar 2011Baltimore, Md, UsInstructed students in grade levels from 1st-12th in Academic Reading, Beginning Reading, and MathCompleted data entry for studentsPraised by management for strong individual initiative and collaboration with colleagues, professionalism, strong bonds with students and colleaguesSuccessfully managed time and multi-tasked on a variety of projects -
InstructorEdmonds School District Aug 2008 - Jun 2009Lynnwood, Washington, UsDeveloped balanced curricula and lesson plans that aligned with state requirementsCombined innovation with best practices to lead daily presentations in a classroom settingDeveloped and practiced management techniques with students providing a safe space for students to learn togetherPraised by superiors for professional and personal connections with colleagues and students, innovative management techniques, and individual work ethic
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Administrative Assistant/Substitute TeacherBellingham School District Feb 2008 - Jun 2009Implemented lesson plans successfully in a variety of subject areas and used successful strategies and techniques for promoting a safe, respectful and successful classroomGeneral Office Organization: kept a database, made phone calls, edited documents, filed and typed for the teachers in the teacher mentor program.
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Administrative Assistant/Tenant Relations SpecialistChuckanut Property Management May 2006 - Sep 2007Prepared and processed lease documents and background checksAssisted tenants in finding rentals and processed rent checks correctly and efficientlyGeneral office support: efficiently filed and answered phones with clear, accommodating and effective customer service
Sarah Connor Skills
Customer Service
Management
Microsoft Office
Project Management
Communication
Microsoft Word
Microsoft Excel
Training
Account Management
Teaching
Individual Work
Powerpoint
Public Speaking
Team Building
Organizational Effectiveness
Collaborative Problem Solving
Critical Thinking
Problem Solving
Instructional Technology
Budgets
Leadership
Interpersonal Communication Abilities
Teaching Adults
Self Motivated Individual
Learning New Concepts
Technology
Positive Can Do Attitude
Interpersonal Communication
Interpersonal Leadership
Grading Programs
Marketing
Sales
Outreach
Sarah Connor Education Details
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Western Washington UniversityTeaching Certificate Secondary Education -
Sumner High SchoolDiploma
Frequently Asked Questions about Sarah Connor
What company does Sarah Connor work for?
Sarah Connor works for Salesforce
What is Sarah Connor's role at the current company?
Sarah Connor's current role is Senior Analyst, L2O Enablement.
What is Sarah Connor's email address?
Sarah Connor's email address is sc****@****obe.com
What is Sarah Connor's direct phone number?
Sarah Connor's direct phone number is +125322*****
What schools did Sarah Connor attend?
Sarah Connor attended Western Washington University, Sumner High School.
What skills is Sarah Connor known for?
Sarah Connor has skills like Customer Service, Management, Microsoft Office, Project Management, Communication, Microsoft Word, Microsoft Excel, Training, Account Management, Teaching, Individual Work, Powerpoint.
Who are Sarah Connor's colleagues?
Sarah Connor's colleagues are Sara Pimm, Krishnan Nagarajan, Hillary Ross Gonzalez, Hulya Zeydan, Paul Cescon, Pmp, Matthew Hanagan, Mika Kato.
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