• Lead C-suite level searches across the healthcare enterprise, including health systems, academic medical centers, physician practices, joint ventures, private equity, and for-profit organizations• Serve as strategic thought partner to key executives throughout search process, both on the client and the candidate side • Gain deep understanding of client’s strategic priorities, specifically as they relate to roles and responsibilities of incoming executive• Keep up-to-date on key industry trends and executive moves• Identify top-tier talent through multiple methods, including internal tools, social media, personal network, and industry research• Deliver high-touch customer service to clients and candidates, executing searches in a timely and efficient manner• Develop strong relationships with prospective candidates to ensure a trusted partnership throughout the search process and after placement

• Developed and led operations of Transformational Solutions approach and framework for clients and internal teams • Managed internal team of directors, analysts, program managers, and coordinators to facilitate realization of $500M in revenue across 5 year period • Collaborated with organization-wide senior leaders (VP and above) to assess current operations of client service across enterprise, including data analytics, delivery, knowledge management, and marketing • Designed and piloted enhanced client delivery model among top tier clients (e.g. Intermountain, Novant, INTEGRIS); goal to serve clients as one cohesive organization, combining data analytics, insights, recommendations, and support across all product lines to improve client experience and performance on key business outcomes • Developed and refined scoping, staffing, and pricing models to reflect market sensitivity, client needs, and internal resources • Partnered with sales and marketing to develop and execute on go-to-market strategy, tracking pipeline and addressing gaps and challenges as needed with senior leaders

• Led growth and management of Survey Solutions business, resulting in $12M+ of organically-grown annual revenue at 65% margin • Led five new product launches driven by client feedback and industry research, including go to market strategy, refinement of sales pitch, training of sales team, scoping of services, design of client delivery model, and creation of pricing model and accompanying contract language • Partnered with sales and client management senior leaders to create and implement marketing, sales, and renewal strategy resulting in $2M+ of annual sales and 92% annual client renewal rate • Developed and refined pricing models as needed to reflect industry needs and maintain margins, including custom pricing for non-traditional client needs and flexible service options to reduce client costs • Developed, implemented, and oversaw client delivery model for Survey Solutions products • Designed client delivery model from the ground up; continue to innovate on delivery model to ensure scalability, expand the range of services provided, meet emerging market needs, and increase efficiency • Recruited, developed, and managed consulting team of 20+ individuals ranging from Analyst to Senior Director level• Developed internal staffing model to effectively manage team workload and project future needs for budgeting process • Revamped hiring process and job expectations to increase retention and improve hiring/onboarding process • Served as consultant and trusted thought partner to C-suite executives at hospitals and health systems • Partnered with clients to develop and execute process improvement initiatives focused on building a high performance workforce culture • Led a wide range of didactic and discussion-based executive presentations for Survey Solutions’ largest and most challenging health system partners, including the initial launch of several new onsite offerings • Presented keynote speech at annual summit for 70+ health system executives

• Collaborate with senior executives at hospitals and health systems to develop and execute process improvement initiatives focused on increasing staff and physician engagement• Manage team of five analysts responsible for partnering with 100+ organizations to successfully launch staff and physician engagement surveys, analyze results, and drive performance improvements • Strategize with internal executive team to identify and pursue opportunities among existing member pool resulting in additional $200,000 in revenue to date• Create and implement delivery model to drive strategic partnerships with key member executives, manager member risk, and provide growth opportunities to retain top talent• Developed internal staffing model to effectively manage team workload and headcount• Created materials for and presented member case studies to over 50 hospital executives at national meeting, resulting in highest rated session of the day

• Managed client relationships for pool of 15+ member hospitals equating to more than $1 million in revenue• Consulted nursing leadership teams at client hospitals to achieve improved and streamlined business operations in productivity, premium labor, and clinical quality by drawing on business intelligence technology• Developed and executed targeted performance improvement initiatives at member institutions, including enhanced patient placement at Wisconsin-based hospital resulting in a 54% reduction in overtime and a 15% improvement in productivity, which led to $500,000 of cost savings• Facilitated discussion with 50+ Chief Nursing Officers at national meeting focused on critical success factors necessary for successful implementation of business intelligence technology• Managed team of two analysts, ensuring team success in areas such as client relations, risk management, and consultative skills by collaborating with internal resources to conduct educational sessions

• Identified, conducted, and framed best practice research for hospital executives on topics of interest including clinical quality, nursing documentation, and nurse engagement• Established and maintained relationships with key member contacts by leveraging interviews, teleconferences, and onsite visits to engage them in research topics• Developed industry expertise in healthcare, specifically related to nursing data and clinical documentation• Launched Nurse Engagement Survey website by creating a project timeline, working closely with IT and Nursing Leadership to ensure that key milestones were met