Sarah Costello

Sarah Costello Email and Phone Number

Adjunct Professor of Finance @ Bentley University
Boston, MA, US
Sarah Costello's Location
Boston, Massachusetts, United States, United States
Sarah Costello's Contact Details
About Sarah Costello

A results driven, dynamic operating leader with demonstrated success inspiring and influencing teams to build profitable, customer-focused operations in complex environments. Comprehensive experience in leading large financial service operations through transformational journeys using a lean principled, pragmatic approach to drive sustainable cultural change and bottom line impact. Achievement Highlights: Designed and led the implementation of a lean management system in the turnaround of property and casualty insurance country operations. Coached and mentored associates to build capabilities and redesign core processes resulting in € 20M to the bottom line.Drove the end-to-end operational transformation of client services in retirement financial service operations. In under two years, achieved a 40% improvement in operating margin ($30M) , >48 point improvement in customer satisfaction and 81% reduction in cycle time.Facilitated value stream breakthrough transformation with largest client in healthcare operations; securing $50M in annual revenues.Architected and delivered operational excellence in supply chain and logistics for ongoing product service in semiconductor. Resulted in 32% reduction in inventories, 2X improvement in service levels and 20 point improvement in customer up time.

Sarah Costello's Current Company Details
Bentley University

Bentley University

View
Adjunct Professor of Finance
Boston, MA, US
Website:
bentley.edu
Employees:
2444
Sarah Costello Work Experience Details
  • Bentley University
    Adjunct Professor Of Finance
    Bentley University
    Boston, Ma, Us
  • Questrom School Of Business, Boston University
    Adjunct Professor Of Finance
    Questrom School Of Business, Boston University
    Boston, Ma, Us
  • Questrom School Of Business, Boston University
    Adjunct Professor Of Finance
    Questrom School Of Business, Boston University 2023 - Present
  • Soar Management Consulting Group
    Probono Consultant
    Soar Management Consulting Group 2022 - Present
  • Amazon Web Services (Aws)
    Principal, Advisory
    Amazon Web Services (Aws) 2020 - 2022
    Greater Boston
  • Aetna, A Cvs Health Company
    Head Of Operational Excellence
    Aetna, A Cvs Health Company 2019 - 2020
    Hartford, Connecticut
  • Aetna, A Cvs Health Company
    Head Of Business Excellence Sustainment
    Aetna, A Cvs Health Company 2018 - 2019
    Hartford, Connecticut
  • Liberty Mutual Insurance
    Senior Lean Architect
    Liberty Mutual Insurance 2014 - 2018
    Greater Boston Area
  • Aon
    Group Vp, Service Delivery And Quality
    Aon 2011 - 2013
    Greater Chicago Area
  • Fidelity Investments
    Senior Vice President, Health And Welfare Administration
    Fidelity Investments 2007 - 2011
    Merrimack, New Hampshire
  • Fidelity Investments
    Vice President, Operational Excellence
    Fidelity Investments 2004 - 2007
    Greater Boston Area
  • Axcelis Technologies
    Managing Director, Global Service Products
    Axcelis Technologies 1999 - 2004
    Greater Boston Area
  • Ge
    Cfo, Lean Six Sigma Leader, Finance Leadership Roles
    Ge 1985 - 1999
    Various Locations

Sarah Costello Skills

Process Improvement Onboarding Financial Services Cross Functional Team Leadership Operations Management Six Sigma Customer Satisfaction Strategy Program Management Lean Manufacturing Outsourcing Management Leadership Business Process Operational Excellence Risk Management Continuous Improvement Forecasting Lean Six Sigma Business Process Improvement Lean Management Change Management Strategic Planning Business Strategy Client Relations Business Acumen E2e Project Management Consulting Finance Employee Engagement Public Speaking Team Building Customer Service Performance Management Business Analysis Service Delivery Integration Team Leadership Microsoft Office Microsoft Excel Microsoft Powerpoint Microsoft Outlook Microsoft Word Business Process Re Engineering Business Process Design Business Process Mapping Lean Business Processes Enterprise Wide Business Processes Artificial Intelligence

Sarah Costello Education Details

Frequently Asked Questions about Sarah Costello

What company does Sarah Costello work for?

Sarah Costello works for Bentley University

What is Sarah Costello's role at the current company?

Sarah Costello's current role is Adjunct Professor of Finance.

What is Sarah Costello's email address?

Sarah Costello's email address is sc****@****zon.com

What schools did Sarah Costello attend?

Sarah Costello attended Isenberg School Of Management, Umass Amherst, Mit Sloan School Of Management, University Of Connecticut School Of Business, Ge Financial Management Program.

What are some of Sarah Costello's interests?

Sarah Costello has interest in Animal Welfare, Social Services, Education, Arts And Culture.

What skills is Sarah Costello known for?

Sarah Costello has skills like Process Improvement, Onboarding, Financial Services, Cross Functional Team Leadership, Operations Management, Six Sigma, Customer Satisfaction, Strategy, Program Management, Lean Manufacturing, Outsourcing, Management.

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