• Led the executive board and chapter operations by developing the annual strategic plan, executing the SHRM Merit Award process, facilitating key communications, and managing responsibilities.• Increased undergraduate membership by 150%, by implementing targeted recruitment initiatives and fostering a welcoming, professional environment.• Boosted meeting attendance by 83%, through event promotion, engaging speakers, and enhancing the value proposition of chapter meetings.• Achieved a 100% overall satisfaction rate for HR Day 2024, with 75% of attendees reporting they were 'very satisfied,' based on post-event survey feedback.

• Developed a comprehensive training and communications strategy with measures to enhance user adoption and effective utilization of a new HCM rollout, providing recommendations to the CHRO and HR leadership.• Created two trainings for managers in the Southeast region, including a people leader toolkit to improve manager capability around HR-related processes and a hiring manager training to drive best practices.• Led a detailed analysis of 12-month rolling attrition data to identify main exit drivers and propose recommendations for reducing turnover in the Southeast US, including creation of a PowerBI dashboard of exited employee descriptive data.

• Standardized communication loops with associates, creating a process to analyze and report out responses from exit interview surveys.• Continued HR Roundtables with Sales and R&D groups, reporting results to managers for actionable follow-up.

Gained increasing responsibilities, supporting Operations, Marketing, Sales and R&D NA teams in our Global Power Tools SBU.• Standardized 215 job descriptions with the purpose of driving the HR Strategic Prioirty of "becoming a talent magnet".• Oversaw administrative support for the Sales Incentive Program (SIP) and GPT Fleet.• Conducted employee exit interviews.• Recruited, phone screened and hired for hourly positions.• Co-Founded and lead our Value Awards Recognition Program and quarterly Value Awards Committee meetings, along with active membership in two other committees and two ERGs.

Managed five projects, stepped into the role of a trusted HR representative for hourly and salary Operations associates, and gained confidence in conducting meetings with senior managers, directors, and VPs.• Oversaw the beginning and end to employee journeys: Conducted new hire orientations and helped onboard. Interviewed a retiring associate of 40 years with the company and helped publish an internal article about his career.• Organized engagement survey completion which resulted in a 76% response rate. Analyzed YOY data and presented to management.• Conducted HR Roundtable meetings with 50 associates within six teams in the organization, then provided feedback and personalized follow-up suggestions to seven managers, facilitating open feedback and manager improvement.• Created and trained production supervisors on new, objective interview forms and standardized follow-up to reduce bias in the hiring process; interviewed 30 applicants and hired 10 associates using the new process.

Supported current and prospective residents of The Lofts at USC in the front-office of a 300-resident apartment complex.• Collaborated with the Leasing Office team on gathering, following up with, and closing on leads.• Found solutions to resident needs, created resident events, and met monthly lease goals.

Supported the Total Rewards team for 6,900 associates representing North America, Europe, Asia, Latin America, and Australia.• Captured and analyzed 728 responses to our North American COVID-19 policy survey and provided results to our Executive Leadership Team, facilitating strategic surveillance of the pandemic, and determining employee responses to our policies.• Scheduled 27 Flu Shot and Biometric Screening events across our 10 US locations, and communicated with vendors and HRBPs to improve employee wellness.• Consolidated the 401k and HSA funding process from 3-4 days to 4 hours and created auditing procedures for our HSA seed money contributions that refunded 21 associates and simplified Benefits processing.• Provided Benefits plan recommendations to Apex’s Steering Committee from a Gap Analysis project and benchmarking study with our vendor Willis Towers Watson (WTW), which when implemented resulted in increased talent retention and strengthened competitiveness against industry rivals.

• Displayed exemplary customer service and interpersonal skills• Served customers in a dynamic environment, alternating between roles in scooping, check-out, decorating cakes, cleaning and serving Great American Cookies• Worked with a diverse team to problem solve and meet target goals