Sarah C. Email and Phone Number

Providing key expert assistance to the Equestrian Community! Provides professional and courteous guidance on all aspects of horsemanship equipment and supplies for both horse and rider. Assist customers through inbound calls, emails, real time on-line chats, texts, and various social media messaging. Product research and documents positive and negative feedback on product, product testing, entering orders and add-on sales. Establishes customer needs and provides solutions. Works efficiently to ensure smooth and transparent communication. Open and maintain customer accounts, resolves product and service problem, selecting, and explaining the best solution all within expeditious time frame! Maintains customer financial accounts by processing adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Contributes to the team effort by accomplishing related results as needed. Takes payments and other pertinent information and provides product malfunction guidance.