• Oversee the strategic development and execution of the wholesale program for the independent retailer• Build and nurture strong relationships to understand needs and address any issues or concerns for wholesale client accounts across Canada• Conduct market research to identify prospective clients, deliver sales proposals, and negotiate contracts • Provide input for the design and development of new products and assist with inventory control and forecastingKey Achievement:✔ Played an integral role in securing new wholesale clients by overseeing the sales pitch and negotiations

• Directed a team of four employees in the day-to-day operations of the brand’s flagship retail store• Accountable for employee training, scheduling, professional development, and performance management• Monitored inventory levels, purchased new products, merchandised goods, and fulfilled the online sales orders• Communicated with vendors and retail partners on a regular basis to ensure shipments were delivered on time• Provided expert customer service, ensuring all client questions and concerns were addressed in a timely mannerKey Achievements:✔ Supported the opening of a new retail location by training staff and establishing the operating procedures✔ Quoted in various Fit Small Business articles related to retail software and systems

• Managed a team of production employees in their day-to-day activities for the independent retail company• Contributed to the design and manufacturing of various retail products including courier bags, backpacks and accessories• Oversaw the full production lifecycle including manufacturing, packaging, quality control, and shipments• Devised and delivered training to production staff to educate them on company policies and best practicesKey Achievements:✔ Assisted with the opening of the company’s first retail store by training staff and establishing standard processes