- Effectively create, prioritize, and manage multiple project deliverables using the Teamwork platform to standardize project tracking at each phase of execution- Install, style and maintain over 80 customer portals with assigned modules, including fuel ordering, memberships, and other configurations- Increase upsell opportunities and soft retention efforts by providing responsive design updates for existing customer portals - Customize client apps with theme branding and original vector UI- Streamline support documentation and internal installations procedures- Heighten customer engagement through original email marketing campaign and social media content creation

Working with the Development and Design team to explore new design and interaction solutions for the existing site, The Unconventional Ink Digest.· Content design/strategy, user interface design, and graphic design based on the needs of the team· Conduct UX exercises such as card sorting, style tiles, etc.· Build out a firmwide design system of reusable components· Content Strategy - Assists with writing microcopy for various screens, including image descriptions, as well as help create a strategy around how content is promoted across various sites· User Interfaces - Design both low fidelity and high fidelity wireframes that address requirements from users and stakeholders· Graphic Artist - Create hyper-high-fidelity designs and modify graphic assets based on technical requirements and aesthetic identity· Conducts UX heuristic analysis and user research with end users and contributors to elevate usability of existing sites· Assist with designing and iterating upon the information architecture for various sites· Collaborate with developers on front-end designs

- Provided creative guidance and direction for Production and Sales Department- Oversaw design for print and digital advertising as well as in-house marketing- Reduced weekly publication costs by calculating advertisements to content ratio and color plate count- Designed advertisement layout for newspaper utilizing InDesign- Streamlined file management process for art assets and projects- Updated corporate website with Drupal and WordPress- Created brand mascot, original vector assets, and illustrations utilizing traditional art and Illustrator NENPA Better Newspaper Awards2017 - 3rd Place Special Section / Advertising Supplement2015 - 2nd Place Multiple Page Design2014 - 2nd Place Multiple Page Design2013 - 3rd Place Page Design2012 - 1st Place Illustration: Front Page