Sarah-Davis Cagle Email & Phone Number

Boone, Nc, Us

Boone, North Carolina, United States

Lead the innovation, development & improvement of enrollment analytics & CRM solutions used in all facets of Enrollment Management.Provide collaborative leadership to achieve enrollment goals.Collaborate with all offices in Enrollment Management (Undergraduate & Graduate Recruitment, Online & Transfer Services, Financial & Scholarships, University Registrar) to enhance CRM usage.Analyze KPIs to measure success and ROI of recruitment & selection initiatives.Maintain & develop… Show more Lead the innovation, development & improvement of enrollment analytics & CRM solutions used in all facets of Enrollment Management.Provide collaborative leadership to achieve enrollment goals.Collaborate with all offices in Enrollment Management (Undergraduate & Graduate Recruitment, Online & Transfer Services, Financial & Scholarships, University Registrar) to enhance CRM usage.Analyze KPIs to measure success and ROI of recruitment & selection initiatives.Maintain & develop admissions reports, project upcoming reporting needs & establish effective data-hygiene strategies & standards for the purpose of communicating to internal & external clients. Lead & organize training sessions in the effective & creative uses of the CRM solution both inside & outside the Division of Enrollment Management. Show less

Provide collaborative leadership necessary to achieve enrollment goals.Lead the innovation, development & improvement of the analytics & CRM solutions used in all facets of admissions (recruitment, operations, communications & customer service).Understand, maintain & develop CRM solutions & workflows.Maintain & develop admissions reports, project upcoming reporting needs & establish effective data-hygiene strategies & standards for the purpose of communicating to internal & external… Show more Provide collaborative leadership necessary to achieve enrollment goals.Lead the innovation, development & improvement of the analytics & CRM solutions used in all facets of admissions (recruitment, operations, communications & customer service).Understand, maintain & develop CRM solutions & workflows.Maintain & develop admissions reports, project upcoming reporting needs & establish effective data-hygiene strategies & standards for the purpose of communicating to internal & external clients. Lead & organize training sessions in the effective & creative uses of the CRM both inside & outside the Office of Admissions. Show less

Oversee all aspects of day to day data management operations.Manage the Admissions Data Management staff (5 full time employees) and the processing of all application related materials (transcripts, test scores etc.). Make final admissions decisions on all transfer students.Facilitate all admissions notifications (freshman and transfer).Collaborate with key partners on campus (New Student Orientation, Financial Aid, Office of Transfer Services, Student Veteran Services) to… Show more Oversee all aspects of day to day data management operations.Manage the Admissions Data Management staff (5 full time employees) and the processing of all application related materials (transcripts, test scores etc.). Make final admissions decisions on all transfer students.Facilitate all admissions notifications (freshman and transfer).Collaborate with key partners on campus (New Student Orientation, Financial Aid, Office of Transfer Services, Student Veteran Services) to manage new student enrollment. Show less

Recruiter, Campus Visit Coordinator, Customer Service Supervisor, Student Ambassador Adviser. Recruit in state and out of state markets freshman and transfer. Oversee the daily campus visit program including advising the tour guides within the Appalachian Student Ambassador program. Supervise two full time, one full time temporary and several student workers in the customer service area.

Facilitated Honors Day events for high achieving student recruitment working directly with the Heltzer Honors Program (now Honors College). Facilitated academic and merit based scholarship application and interview process. Planned University Scholars Day.

Traveled to recruit freshman and transfer applicants. Assisted in the loading of application and course credit information into Banner SIS. Worked with third party CRM (AdmissionPros) to review applications and run reports regarding application data.

Loaded transfer course work into Banner SIS for all incoming transfer students. Articulated transfer credit. Generated transfer credit evaluations using the WebFocus system. Loaded non-degree seeking and international exchange student applications into SIS system.

Managed daily campus tour. Front line for telephone and walk in visitors regarding the Admissions Process.

Graduate Certificate, Strategic Communication

Organizational communication, crisis communication, communication in conflict management, social media for strategic communication.

Bs, Biology-Pre Professional

Activities and Societies: Appalachian Student Ambassadors Conducted daily campus tours for the Office of Undergraduate Admissions.