Lead a team that helps our expansion sellers interact, build relationships, and delight our customers through the end-to-end ownership of marketing programs and events, both large and small. Create programs and content that don’t exist today, and put HighRadius in a position to strengthen relationships and partnerships with its valued customers.- Support sales team and various marketing teams in their efforts to have positive engagements with our customers- Build a framework for the entire Customer Marketing program, and create a playbook which outlines the processes and strategies for the team to successfully execute our customer community events- Oversee the monthly cadence of A/R Masterminds customer community events, manage program budget, event calendar, internal staffing & communications, and other day to day activities to maintain progress and meet program goals- Create new programs and processes which will increase customer activity and take our customer engagement to the next level, including helping to promote HighRadius through the testimony of referenceable customers

Help the expansion sales team interact, build relationships, and delight our customers through the end-to-end ownership of marketing programs and events, both large and small. Create programs and content that don’t exist today, and put HighRadius in a position to strengthen relationships and partnerships with its valued customers.- Build our new customer community initiative from the ground up; implementing a platform across 20 major metropolitan cities in the US to help enable our customers to network and workshop locally- Manage and maintain our customer referral database; help support our sales initiatives by procuring marketing materials such as client success stories and testimonial interviews- Create and execute comprehensive marketing plans including social media, direct mail, digital, and email marketing to incorporate touchpoints within every aspect of our customer community initiative

Taking on a more senior role helping to improve processes and brand awareness, as well as guiding and supporting Event Coordinators as they continue to learn and grow. - Lead events that continue to the be the crux of brand awareness for HighRadius, like Radiance, NACM Credit Congress, and more- Effectively execute playbooks on event preparation, conduct, analysis, lead handoffs, etc.- Support the professional growth and event execution of Event Coordinators- Conduct interviews with prospective candidates to join the Experiential Marketing team

Collaborate with experiential marketing team and plan and execute events from start to finish-- including developing my own marketing campaigns, managing vendors and speakers, sourcing prospective partners, and monitoring budgets-- while positively impacting sales outcomes.- Ensure qualified lead generation through field marketing channels, including virtual webinars, tradeshows, speaking sessions, executive roundtables, industry groups, and more- Responsible for strategic outreach in B2B software industry to drive in-target traffic at virtual/field marketing events- Work directly with executive leadership on large-scale event initiatives- Manage and coordinate vendors, speakers, and internal team to assure events meet KPIs- Source prospective partners, programs, and events, and evaluate for fit with overall strategy- Effectively manage current and future partner relationships and program workstreams, engaging with colleagues in marketing, sales, customer success, and other departments as needed- Work with marketing leadership to develop overall goals, plans and budgets- Monitor budgets by comparing and analyzing actual results with plans and forecasts- Work with cross-functional partners, including sales and customer success to deliver on objectives- Contribute to wider organization goals by accepting ownership for accomplishing new and different requests- Manage effective tracking systems for marketing activities and evaluate performance of activities for future use

Provide top-notch customer experience for B2C and B2B clients by using outstanding communication, problem-solving, multitasking, and organizational skills to ensure that all needs are met, and expectations exceeded.- Manage VIP email account responsible for solving product education questions and warranty claims by B2B accounts- Demonstrate a customer-first mentality by always advocating for the customer and acting on their behalf- Collaborate cross-functionally between departments including sales, partnerships, marketing, etc. to provide best possible solutions to customers

Coordinated marketing initiatives, and increased fan engagement by providing a positive, energetic, and enjoyable experience at various sporting and promotional events.

Helped increase brand engagement by providing a positive, energetic, and enjoyable experience at various events, including launch parties at local bars and promotional giveaways at sporting events

- Worked tirelessly year-round to be a high achieving student and athlete. - Learned what it means to be gritty and built a work ethic that will never leave me. Success is not achieved in one day, but years of consecutive days with incremental progress— careers are similar.- Became a great teammate by always putting the team’s needs above my own and learning that you will not achieve your goals unless everyone is bought into the process- Built invaluable sense of confidence and self-worth which allows me to speak up and challenge in respectful ways when I am misaligned- 2019 NCAA tournament runner-ups & Big-Ten Conference Champions- 2016 & 2018 Elite 8 appearances, 2017 Sweet 16 appearance- 3x Academic All Big-Ten Student Athlete Award, Athletic Board Scholar, UW Business School’s Deans’s List, Student-Athlete of the month

Coached, mentored, and led over 700 children aged 5-18 to help develop technical and teamwork skills each summer

Worked in BBA Program office to help triage calls, emails, and walk-ins from various program correspondents (staff, students, recruiters, etc.). Also learned to apply Excel proficiency and organizational skills to assist with program-related projects.