Sarah Doher Email & Phone Number

Montreal, Quebec, Canada

• Providing assistance by training colleagues upon request in the form of mentoring and shadowing.
• Providing necessary feedback to the procedure team to help improve various processes at IRCC.
• Making decisions involving various levels of risk and ambiguity, providing appropriate solutions and alternatives for the public in a timely and courteous manner.
• Demonstrate a positive attitude through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to patrons.
• Maintaining strict confidentiality of all client information.

Windsor, Ontario, Canada

• Help clients obtain government grants involving COVID-19 relief programs, the SR&ED grant, and many other federal and provincial programs available for business owners as well as individuals.
• Created an updated version of the administrative manual, as well as the Health and Safety and Harassment policies, adhering to OHSA standards, training junior staff, project management.
• Provide service excellence to clients over the phone, email, and directly to maintain and build positive client relationships.
• Help organize and store files, participate and support staff during meetings, accurate data entry.

Windsor, Ontario, Canada

• Provided service excellence to clients over the phone, email, and directly to maintain and build positive client relationships.
• Organized and store files, supported staff during meetings, accurate data entry.
• Purchased and maintained office supply inventories, while adhering to budgeting practices.

Windsor, Ontario, Canada

• Operated flattop grill and fryers to produce meals with proper plate portion and presentation according to company standards in a timely manner.
• Upheld cooking standards as well as all sanitization standards across a 600-square foot kitchen according to the WHMIS and OHSA regulations.

Windsor, Ontario, Canada

• Service excellence was provided to all customers, ensuring their desired products were found in a timely fashion and that each of their experiences in the store are remarkable.
• Recommendations were made when appropriate to help increase customer satisfaction.

Master'S Degree, Biomedical Engineering

Concentrating on Tissue Engineering & Biomedical Instrumentation

Non-Degree, Biomedical And Mechanical Engineering

Obtained one year of the Biomedical and Mechanical Engineering undergraduate degree before switching into the master of Biomedical.

Bachelor'S Degree, Human Kinetics

Honours in Movement Science Minor in Visual Arts