Sarah Dolan Email and Phone Number

• Ensured, in a professional and consistent manner, the coordination with clients and suppliers by helping with the management of multiple projects and accounts of the agency.• Participated, by supporting the Media Strategist, in the designing, planning and execution of the strategy and media plan for the digital marketing campaigns.• Executed the creation, the optimisation and the performance analysis of Adwords, Youtube, LinkedIn and Facebook campaigns.• Participated in brainstorming sessions focused on exploring new strategies for the agency’s clients.

• Managed the Twitter accounts @Manuvie_Medias and @ManulifeNews by publishing relevant content while considering trends and analytics for this social media.• Created an exhaustive event plan, in a teamwork context, for the week celebrating the inauguration of Manulife’s new building.• Identified editorial opportunities in the media and took necessary measures for Manulife to be featured, both by communicating with appropriate media contacts and promoting the voice of the organization’s experts. • Participated in weekly brainstorming sessions focused on exploring new ways to promote Manulife in the media.

• Underwent a 6-week training program learning about various financial products such as travel insurance and how to appropriately offer them to clients.• Executed a large array of financial transactions with customers while keeping in line with RBC’s customer service guidelines.• Provided advice to customers regarding their financial decisions and demonstrated strong problem solving skills when presented with unforeseen customer banking events.• Seized sales opportunities through day-to-day interactions with customers by evaluating their needs and suggesting new offers in order to provide them with catered services.