Talent development trainer; winner of HR PageUp LMS Project Award for the implementation of the learning management system and development of the training; created Fast Track for New Supervisors, a blended-learning approach to supervisor training along with the self-paced asynchronous version with a development guide for the participants and a companion coaching guide for managers, Fast Track Fridays 30-minute synchronous webinars; designer of 'On Topic' Talent Development's quarterly flyer; presenter at the 2020 McComas Staff Leadership Seminar; create Talent Development communications including website updates to socialize new programs and highlight existing; Continuity Partner for TLOS and the COVID-19 transition to online teaching.

Professional development trainer, a strategic training partner for Academic, Business and Student Affairs; provider of administrative support and online design; facilitator for New Employee Orientation & its recent update, manage SuperVISION and other components of certificate programs; advisor to employees planning their next best training needs; Staff Senate committee member of staff professional development; key person for UNC System Learning Management System selection process; Chair, Gladys Strawn Bullard Award Committee; Co-Chair, Faculty-Staff Excellence Awards; develop training materials (PowerPoint slides, asynchronous and synchronous online webinars, user guides and FAQs sheets) for all learning & organizational development initiatives, and talent management and performance management online systems. Assist in the project management process by planning and monitoring key deliverables.As Trainer, courses include: New Employee OrientationPerformance Management TrainingConversational Presenting 101Dealing with Difficult People: How to Bring Out the Best in People at Their Worst How to Ace an Interview: Be a STAR!Lead a Colorful Life: Color Coding Your PersonalityManaging UP: Tactics for Working Better with Your BossManaging Your Time Effectively: Stop Chasing the ClockMonday Play!Not Another (Bad) Meeting! Providing an Excellent Customer Experience

Tutor, mentor, and advise traditional and adult students inBusiness, English, Theatre, Community Justice &Policy Studies.

Guilford College Alumni Awards Chair

Earned North Carolina Health and Life Licensures 2013; essential liaison between plan administrators and insurance companies; census builder. Pivotal in maintaining front office efficiency; expanded rapport with clients; adept at marketing communications; researched potential clients; designed new website.

Helped to develop leadership training. Created and devised events to further develop leadership and mentoring skills for the volunteers.

Award-winning Customer ServiceEnsured inventory standards; logistics; directly supervised 6 employees; prepared daily schedules. Executed merchandising initiatives and standards; directly supervised 8 employees; events coordination; outside sales; creative innovations that generated quadruple profits. Originated the training checklist; consistently mentored; implemented new corporate mandates; maintained upbeat employees; interviewed and hired. Handled Loss Prevention/Audit prevention and issues; Human Resources including payroll, paperwork; system maintenance; cash management; supplies.