I'm a highly creative and data-driven systems improvement specialist with a knack for untangling complex situations. My passion lies in analyzing problems, identifying root causes and developing innovative solutions that drive positive change. Fueled by a background in analysis, mediation and program strategy, I bring a diverse skillset and a collaborative approach to every project.Analytical Prowess: By analyzing donor feedback trends at USA for UNHCR, I identified key donor motivations for the 60K new digital donors acquired as result of the Ukraine crisis, and translated qualitative data into quantifiable insights to inform segmentation strategies for engagement with these brand new supporters.Communication Bridge: I successfully utilized my mediation training to identify and communicate business requirements during a pivotal database migration project. I was so successful at digesting and translating my own team’s needs, I was asked to do the same for other teams as well. Quick Learner & Adaptable: After identifying an analytics gap on my team, I taught myself SQL to make analytical and operations-driven reporting possible, without which the team would have to wait weeks to receive reports from the main Data team. I also jumped in to serve as the primary rep for our team during the migration to Salesforce. I quickly learned the system in extensive detail and was ultimately trusted by the System Architect to learn the Flow for a critical program I managed.My unconventional experience as an improviser and Renaissance Festival performer has equipped me with the ability to think on my feet and connect with diverse audiences in unexpected situations. These experiences, combined with my analytical mind, make me a well-rounded professional ready to tackle any challenge your project throws my way.Looking to: Fill a role that utilizes my analytical, problem-solving and communication skills. I am an excellent candidate for a position that requires active-listening expertise to identify key information such as business requirements and client motivations, as well as someone who utilizes analysis and creative problem-solving to develop sustainable solutions to business obstacles.