Sarah Elder Email & Phone Number

Orlando, Fl, Us

- Prepare and review expense reports for employees of the company- Process AP invoices- Assist the VP of finance with the monthly financial statements

- Curate personalized beer recommendations for guests based on their preferences from our selection of 140 beers- Optimize teamwork in a high-pressure environment, ensuring seamless guest experience- Anticipate guest needs, fulfilling requests before they arise

- Provided exceptional customer service, creating a remarkable, authentic Caribbean experience- Utilized upselling techniques to maximize sales and enhance guest experience- Maintained open communication with kitchen and bar staff to ensure smooth coordination of food and beverage services

- Conducted one-on-one training sessions and provided hands-on experience for new team members- Mentored new staff on the Connect Smart system and point-of-sale system

Orlando, Florida, United States

- Greeted and seated guests, accommodating their seating preferences even during busy times- Took phone orders and ensure accurate packaging of guests’ orders- Planned for reservations by reviewing the floor plan

- Collaborated effectively within cross-functional teams to successfully execute assigned project- Utilized Qlik to develop visually appealing dashboards for automated journal entries- Designed a comprehensive presentation showcasing completed project to the CFO and other finance executives

Orlando, Florida, United States

- Promoted to Team Leader in September 2021, after starting as a team member in 2018- Assisted guests with filing complaints - Balanced cash at the end of each shift

Bachelor'S Degree, Accounting

Computer Science