Lead financial support for the Global Credit, Collection and Fraud operations, leading a multi geographical team of Finance professionals.• Leading delivery of accurate and robust short and long term financial plans based on expected performance of key business drivers and market specific opportunities and challenges, enabling business partners to have clear and accurate financial direction and targets.• Identifying innovative solutions to changes to annual financial targets, influencing business partners to make appropriate changes leading to the delivery of financial results.• Leading the analysis of monthly performance against financial plans and communicating meaningful business commentaries ensuring senior leadership are informed of deviations against financial targets in order to drive discussion and enable strategic decision making.• Preparation and delivery of senior management Finance presentations for both Finance and the Operations leadership team, generating a shared understanding of the P&L and ongoing financial performance.• Generating ideas for future business opportunities, leading financial analysis and providing thought leadership to support strategic decisions, including critical reengineering initiatives.• Collaboration and partnership with a variety of global business partners across American Express including Finance, Risk and the various lines of business in order to develop commercial acumen and share best practices.• Leading a dynamic team of high performing Finance professionals in order to achieve shared goals and to ensure ongoing professional development.

Senior Manager and LFO, responsible for critical decision support for the UK Charge and Lending card organisation.• Driving and developing decision support and providing thought leadership to the UK Card Services organisation, developing financial analytics to shape and influence new product development and the development of effective customer engagement and loyalty programmes and events. • Leading the planning and forecasting processes and the end to end investment optimisation process, delivering excellent analytics in order to ensure that financial resources are directed to the most financially profitable and strategically important investments.• Partnering with Finance headquarters to influence the allocation of investment funding, resulting in sound decision in order to achieve both short and long term organisational goals.• Sharing financial expertise and providing finance guidance to non-finance employees enabling a solid understanding of the American Express business model and financial goals and targets. • Providing direction and leadership to both direct and indirect reports generating and maintaining a highly motivated and talented professional Finance team.

Senior Manager responsible for leading the Planning & Forecasting process for the International Consumer Card business, spanning 22 markets globally. • Establishing and leading a highly effective new team through the provision of thought leadership, partnering with various market based Finance teams to understand historical processes and to find a common process and solutions to prioritise differing requirements and deliverables into one central process.• The careful recruitment of direct reports to build a team of highly talented Finance professionals, setting up the new team for success and enabling the best talent to be retained within the organisation.• Quarterly Finance forecasting, annual planning and long range planning, including co-ordination and consolidation of all International markets to provide a consolidated outlook to senior Finance leadership.• Management and communication of targets, enabling the market teams to have a clear understanding of latest Finance expectations.• Subject matter expert for Lead 6 markets, and key revenue / expense lines, developing a detailed knowledge of market specific nuances and various associated business models to enable better relationships around the organisation and to enable accuracy in financial plans.• Leading the build of new revenue models in order to centralise the forecast process and standardise methodology across all markets.

Management of the >$100M investment pool for the EMEA Merchant Services organisation.• Collaboration with the Merchant Services business teams to formulate a robust set of CBAs to support critical business investments.• Managing the planning and forecast process, identifying flexibility and contingency plans to enable efficient reactions to changes in investment funding.• Communication of investment plan to European Executive team in order to support business decision making.

Supporting the EMEA Merchant Services organisation in the preparation of quarterly forecasting, annual plan and the development of long range plan, working closely with the GMS business to understand strategic impact on their financials.