To best serve the company in my role as collections officer, I negotiate full, acceptable or immediate payments on delinquent accounts. I keep records on and bring to attention constant problematic accounts, working with my team and superiors to discuss solutions. 40-60 calls a dayFollowed up on requests from customers and superiors by their requested timelineKept detailed notes on each call while observing confidentiality Planned course of action for recovering payments Handled questions and complaintsCreated trust between me and the customer to ease payment process

I began as a sales associate in Late November and quickly proved myself to be self sufficient and driven. This resulted in a promotion to Sales Lead by December. This gave me the responsibilities of opening and closing the store, running shifts, and being a manager on duty when the Store Manager is not available. This requires me to be a problem solver, a responsible leader, and reliant and dependable in an emergency. I am trained on and implemented daily safety protocols and was on call for emergencies regarding the store. Being a sales lead has taught me to be vigilant, to be approachable, and how to be assertive. I encourage open communication between my team and I and am responsible for conflict resolution. I am adept at multitasking and at following through when tasks were delegated to make sure that they were completed to store standards. On occasion, I was solely responsible for the store in a sales day, from open to close.

Her Campus is an online magazine targeted at the female college student demographic.

I was an intern for the American Civil Liberties National Advocacy Institute. Though I could not participate in the internship in-person due to Covid social distancing guidelines, I did participate remotely. Through it, I got first hand experience on social justice advocacy. I was educated on grassroots political organization, policy development and legal advocacy.

I was an intern for the American Civil Liberties National Advocacy Institute. Though I could not participate in the internship in-person due to Covid social distancing guidelines, I did participate remotely. Through it, I got first hand experience on social justice advocacy. I was educated on grassroots political organization, policy development and legal advocacy.