Working with families in pediatric hospital settings to secure financial assistance.Coordinating fundraising efforts for a growing nonprofit.

Completing needs assessments for Guardianship clients, determining care needs and making recommendations for adults with developmental disabilities and/or cognitive impairments.Visiting clients in hospitals, care facilities, and at home to ensure their needs are met and advocate for beneficial resources.Navigating difficult dynamics within client families to protect client and promote healthier relationships.

Responsible for a high-volume workload within a deadline-driven environment, ensuring compliance with grant funding, program contracts, and certification requirements.Effectively supervised a team of nine staff members and over 100 volunteers to ensure an overall commitment to excellent customer service for our clients.Prepared program budget, develops and maintains appropriate financial records and reports, negotiates program contracts to sustain and grow program.

• Developed and maintained an outreach system to increase public awareness, stimulating client referrals and volunteer recruitment.• Supervised and supported two staff positions and over 100 volunteers who work directly with Money Management clients.• Trained volunteers to work effectively with clients, while providing them with current information and resources.

• Performed initial assessments of client referrals for guardianship services• Coordinated all social services for up to 35 legally incapacitated elderly on the program’s contract• Consulted with nursing facilities and community resources to better facilitate services for elderly• Ensured all responsibilities were performed within time frames and requirements of the Texas legal system and grants received by the agency

• Provided weekly counseling to formerly-homeless elderly clients operating from a strengths-based perspective• Assisted in creation and development of Hearth Community Advisory Council, a committee of Hearth consumers voicing opinions on agency policies and organizing for changes• Practiced intervention techniques and crisis management with clients with Substance Use Disorder and mental health issues

•Completed independent home visits and performed needs assessments for elderly clients with mental illness•Co-facilitated six-week educational group for elderly women interested in spirituality and mindfulness•Assisted with the promotion, recruitment and development of volunteer programs, including the Red Tape Cutters Benefits Specialists program.

•Completed computer-based training, learning APS policies and regulations •Shadowed caseworkers on home and facility visits •Completed independent home visits and case management for elderly and disabled adult clients •Co-facilitated meetings for APS community board

•Visited individual homes, courts and police stations, observed case management by professional social workers •Planned and executed educational, recreational and rehabilitation activities for clients with HIV•Co-facilitated support group for battered women's shelter•Documented procedures and outcomes of programs