Sarah Fullum Email and Phone Number
Sarah Fullum work email
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Sarah Fullum personal email
I am a Customer Service professional. I believe that a company is only as strong as the folks answering those phone calls. When someone calls a company, they are not thinking about who the CEO is, or where the company is in the Fortune 500. The customer is calling to see their questions answered, their situation resolved. Anything I can do to make sure a customer has a stellar customer experience is what I am going to strive to do! I am passionate about working in Customer Service I also love the opportunity to share my wisdom and learning as a Trainer Learning is an opportunity to be better. Motivating individuals to do their best, and make their best even better is one of my strengths. I have endless amounts of energy, and am deeply rewarded by the successes of my students. I understand the importance of product knowledge, as well as effective classroom control. I am patient, kind and involved in a way that gives learners confidence in their abilities.
Varo Bank
View- Website:
- varomoney.com
- Employees:
- 328
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Customer ServiceVaro Bank Feb 2021 - PresentDraper, Utah, United States
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Customer Service RepresentativeVaro Bank Feb 2021 - Jul 2021Draper, Utah, United States
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Customer ServiceUheaa (Utah Higher Education Assistance Authority) Feb 2018 - Feb 2021Salt Lake City, Utah
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Relationship ManagerSofi Nov 2016 - Jan 2018Cottonwood Heights Utah -
Senior Account ManagerDiscover Financial Services Mar 2015 - Sep 2016Salt Lake City, UtahRetention - responsible for providing a custom designed solution for members that would increase their loyalty to the company, and help them feel good about their experience with the company. Problem solving, de-escalation, being able to troubleshoot, and provide quality customer service. Inbound and outbound calls. -
Training SpecialistCognosante Aug 2014 - Nov 2014Sandy UtahResponsible for training of new hires in classes up to 25. Responsibilities include implementation and development of curriculum to assist Customer service representatives as they prepared for the production environment. Making sure they were knowledgeable of the computer programs and resources, and could navigate through multiple systems efficiently, as well as provide excellent Customer Service. Additional responsibilities included, class preparation, classroom management, providing guidance and direction on floor policies, assessment preparation, certifications, and facilitating necessary system trainings with supervisors or management. -
Learning And Development SpecialistXerox Sep 2007 - Jul 2014Greater Salt Lake City AreaSeptember 2007- 2008 Customer Service Specialist Responsible for taking inbound calls for Verizon Wireless. Ability to connect with with customers and resolve their issues efficiently and professionally. Ability to research, and do account investigation as necessary to provide resolution.September 2008-2014 New Hire Trainer responsible for training and implementation of curriculum for classes of up to 54. Responsible for all facets of classroom management and recordkeeping. Positive motivator of the importance of a quality customer experience.. Responsibilities included creation of curriculum specific to companies needs, training both new hires and current employees, supporting supervisors and production as necessary. Job included taking calls and escalations periodically and providing the support and research necessary to assist Verizon customers. -
Aetna Us HealthcareConvergys Jan 2002 - Feb 2004Inbound calling environment, taking calls from consumers in regard to their healhcare benefits. Responsibilities included providing quality interactions, maintaining call metrics and adherence expectations.
Sarah Fullum Skills
Frequently Asked Questions about Sarah Fullum
What company does Sarah Fullum work for?
Sarah Fullum works for Varo Bank
What is Sarah Fullum's role at the current company?
Sarah Fullum's current role is Customer Service at Varo Bank.
What is Sarah Fullum's email address?
Sarah Fullum's email address is sf****@****eaa.org
What skills is Sarah Fullum known for?
Sarah Fullum has skills like Customer Service, Training, Team Building, Call Centers, Team Leadership, Leadership, Public Speaking, Microsoft Office, Employee Training, Management, Microsoft Word, Microsoft Excel.
Who are Sarah Fullum's colleagues?
Sarah Fullum's colleagues are Deje Swain, Justice Afatasi, Kalbert Mata, Shanna Davis, Grant P., Aaron Shurtliff, Sean Flinn.
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