Sarah Gan Email & Phone Number

Singapore

Singapore

- Lead projects from end-to-end – from proposal development to final delivery and client presentation, ensuring alignment with client objectives, project timelines, and budget constraints.- Manage relationships with research vendors and external partners, ensuring high-quality deliverables and adherence to project timelines and budgets.- Develop research methodologies and discussion guides tailored to address specific research objectives and uncover actionable insights.- Design, plan and execute qualitative research initiatives including in-depth interviews, focus groups, online diaries, and ethnographies.- Moderate in-depth interviews and facilitate focus group discussions, employing probing techniques to elicit rich, detailed responses from participants.- Synthesise research findings into compelling narratives, insights reports, and presentations that effectively communicate key findings and actionable recommendations to stakeholders.- Provide leadership and mentorship to junior research team members.

Singapore

Academic and Service-related Research:o Managed and contributed to service-related projects, and original projects.o Identify research questions, design and develop research studies using the right methodologies.o Recruit participants through social media and/or on the ground. o Conduct data collection by surveys, interviews and focus group discussions.o Analyse qualitative data using Dedoose and nVivo, analyse quantitative data using STATA.o Develop insights, and communicate research findings to an academic and/or public audience.Academic writing:o Write up research proposals for grant applications.o Write up original articles for journal submissions. o Write up preliminary and final reports for service-related work. Communications and marketing: o Develop communications and marketing materials used for promotional activities.o Generate traffic to company website.o Grow social media presence on Linkedin.

- Understand target audience, client’s core message, and monthly key message, and adapt language style accordingly.- Keep up to date with social media trends, social issues, and create captivating content to generate brand awareness & engagement.- Modify copy according to client’s feedback.- Upload onto various social media platforms (e.g. Facebook, Instagram).- Design and generate monthly EDM using email marketing software (Constant Contact).

Singapore

User research:- Following COVID-19, the job economy has been significantly affected. We shine a spotlight on one of the most affected sectors - the gig economy. We're currently developing a tool for these workers to explore their potential possibilities and present a variety of options they can pursue to help them tide over this pandemic.- Liaise with engineers and product manager to develop tool.- Model workflows and plan tasks for UX design.- Conduct initial user testing with pilot group (i.e. private-hire drivers, musicians) to identify gaps and test product design.- Plan and conduct interviews, focus groups, to further generate insights as to what features would be most useful in the tool.Project management:- Leading a study where we aim to understand the experience and perception of Dairy Farm Singapore Group's employees as they face digital challenges. This will eventually lead to insight as to how we can help them better adapt to their jobs that are being transformed by technologies. This role includes the managing of timelines, tracking progress on key project goals, coordination of meetings amongst various stakeholders, developing and conducting an organisational survey, analysing results and producing insight as to skills and tasks the employees and organisation will find beneficial, designing relevant courses for the employees which will be held at SUTD. - Grant awarded for this project: S$58KDesign:- Design the user interface for the tool using Microsoft Powerpoint, Adobe Indesign, and Adobe XD.

Singapore

The Future of Work programme aims to empower workers, company managers and leaders, HR practitioners, union leaders, and policy makers, in the face of digital disruption.Project management:- Took the lead on an extended research study in the government-linked company (GLC) where we aimed to understand the attitudes, perception and experience of the employees as a new technology was introduced (i.e unified sales terminal). - Liaised with collaborators to form research question, developed the right methodology for it and executed the study to address the research questions.- Applied for IRB ethics approval.Quantitative research:- Worked with CIO Academy Asia (CIOAA) to produce an industrial report on the predicted technology trends and priorities in Southeast Asia for 2020. This included developing a survey that was rolled out to senior technology executives to identify the key trends and challenges that the IT sector would face in 2020, developing insight from the data, working with CIOAA to reflect the insights in the report along with recommendations on the best practices for organisations/leaders to stay competitive.

Singapore

The Lee Kuan Yew Centre for Innovative Cities (LKYCIC) seeks to stimulate thinking and research on the critical issues of cities and urbanisation and explore the integrated use of technology, design and policy to provide urban solutions.Quantitative research:- Developed an updated technology adoption behavioural model to understand how individuals experience and perceive new technologies.- Identified research questions, designed and developed research studies using the right methodologies.- Analysed data using SPSS/STATA, developed insights, and communicate research findings to an academic and/or public audience.- Held interviews and focus groups to a) aid in formulation of research questions, & b) supplement quantitative data insights.Qualitative research: - Participated in ethnographic observations by first assimilating myself into a government-linked company (GLC), then recording and providing insight to the GLC's state of digital transformation as experienced by its' employees through analysing captured conversations and situations during observations.Projects/Academic Research:- Collaborated with NTUC OTCi to develop and conduct a public survey in order to understand the needs of workers - the aim was to explore what the future of work looked like and what it meant for workers in Singapore.- Distilled insights from the public survey for the 2018 Labour Research Conference. Further elaborated on in a published report "Polarising of Job Opportunities - Charting New Pathways and Adopting New Technologies".- Conducted a research study in a GLC to understand how their employees perceive and experience the ongoing digital transformation changes. - Set up the groundwork for a systematic review paper on the existing theories of technology adoption behavioural models in the past decade.We have submitted this paper for review (end-2019).

Singapore

- Curated and selected press releases that were suited to the magazine's style and content, and published it online using WordPress.- Built connections by actively reaching out to new PR agencies and establishments in Singapore and overseas (mainly Bangkok).- Actively sought out potential luxury establishments to visit and experience to write review articles for the online magazine. Successfully expanded client base in Bangkok (e.g. Shangri-La Hotel).- Managed the magazine's social media platforms - Facebook, Instagram, and Twitter.- Conducted interviews with individuals with an international presence to feature on the online magazine.- Ad-Hoc Tasks. Assisted in copywriting and transcribing articles/interviews.

Singapore

Worked with families, under supervision in various settings. Observed and assisted in assessment and intervention sessions, participated in group therapy programs, assisted during interviews during the intake process, helped with documentation and assessment report preparation, and attended staff planning meetings. Interpersonal skills involving the children, as well as with the psychologists, speech therapists, and organizational psychologists, were developed through this position. Better communication and understanding skills with children, and better understanding of the roles within a developmental clinic.

Singapore

Assisted in research project involving data collection, and the administration of tests to evaluate intellectual functioning & motor/inhibition skills in preschool-aged children.

Boise, Idaho Area

Graded assignments and provided assistance to the students (E.g. Help with information, going through test results).

Master Of Science (Msc), Clinical And Health Psychology, Merit

Dissertation Project: Effects of Partner Support on Cortisol Secretion in Response to an Acute Stress Task Worked with a team.

Bsc, Psychology, Gpa: 3.6 (Cum Laude)

Psychology-related modules included: General Psychology, Cross-Cultural Psychology, Statistical Methods, Child Development, Research.

A-Levels

O-Levels