Hello, My name is Sarah Gore. My history of success in hotel operations and customer service is directly related to my commitment to exceptional quality and service standards. I’m an expert at managing guest satisfaction and training teams to achieve demanding service goals.Over the years I have sharpened my skills in managing all aspects of Food and Beverage Operations including staff leadership and training, budgeting and forecasting, large scale renovation and construction projects, sourcing, vendor management, and new business development. Having worked in leading hotels with large scale operations, I have initiated various cost saving and efficiency boosting strategies resulting in increased guest satisfaction and loyalty, and higher revenues.I have hands-on experience in handing the Rooms division as well as organizing events. I am a skilled trainer and spend considerable time and effort in training and mentoring teams. While others take pride in meeting standards set before them, my passion is for delivering service that goes beyond expectations, to ensure the guests have an unforgettable experience, the organization meets its financial targets, and staff have a safe, engaging, and positive environment to work. If you are looking for a dedicated and dynamic leader, passionate about the hospitality industry and an excellent manager of people, processes, and projects, connect with me at Sarahj.gore1@gmail.com, I am always interested in making new professional acquaintances.