Sarah Gray Email and Phone Number

CCI Greenheart is a non-profit organization that matches international exchange students with volunteer host families all over the country. My focus is working with my team of Local Coordinators to place students in Southern California.

The Center for Cultural Interchange is a non-profit organization that matches high school foreign exchange students with volunteer host families all over the United States. As a Local Coordinator, I find families in the Greater San Diego area and act as a resource for the student during their stay in the U.S.If you are interested in becoming a host family, please contact me! I am currently looking for local families to host for two weeks this summer for a group of Japanese students… Show more The Center for Cultural Interchange is a non-profit organization that matches high school foreign exchange students with volunteer host families all over the United States. As a Local Coordinator, I find families in the Greater San Diego area and act as a resource for the student during their stay in the U.S.If you are interested in becoming a host family, please contact me! I am currently looking for local families to host for two weeks this summer for a group of Japanese students through the Tomodachi project. This group of kids were all affected by last year's tsunami. For more information, visit the webste: http://usjapantomodachi.org/tomodachi-e-about.htmlI am also looking for families to host students for the 2012-2013 school year. These students come for the school year and attend your local high school. Show less

In this position, I helped clients build marketing websites and email campaigns for commercial real estate assets.

Implemented and managed MYOB accounting system for a start-up personal training and nutrition studio.Performed basic office duties, including data entry, filing, answering phones and managing appointments for the trainers and dietician.

Designed and implemented personal training programs for individuals and groups.Certified children's fitness instructor.Certified boxing for fitness instructor.

• Reported directly to the President/Owner of a small after-market auto accessory company, managing all aspects of the office, managing three direct reports.• Implemented Quickbooks Pro to meet the needs of the business, including gathering business requirements, designing of customer facing outputs, and creating custom reports for accounting purposes.• Managed all company finances, including: invoicing, purchasing, taxes, ADP payroll, accounts payable and accounts… Show more • Reported directly to the President/Owner of a small after-market auto accessory company, managing all aspects of the office, managing three direct reports.• Implemented Quickbooks Pro to meet the needs of the business, including gathering business requirements, designing of customer facing outputs, and creating custom reports for accounting purposes.• Managed all company finances, including: invoicing, purchasing, taxes, ADP payroll, accounts payable and accounts receivable.• Worked directly with accountant to prepare reports and make general ledger adjustments to prepare for annual taxes.• Designed and prepared marketing materials.• Interfaced with vendors to track orders, manage payments and insure timely fulfillment of customer orders.• Created a Quickbooks User Manual specific to the business and trained new bookkeeper.• Performed basic administrative duties, such as answering phones, filing, and scheduling appointments. Show less

Worked directly with customers for product implementation, partnership projects and CRM integrations with the noHold product.Managed process design, documentation and implementation projects, including:Documentation format design.Professional Services implementation process, all product documentation and user manuals, and "best practices" documents for building a knowledge platform.Tracking system for all Professional Services documents for version control and easy… Show more Worked directly with customers for product implementation, partnership projects and CRM integrations with the noHold product.Managed process design, documentation and implementation projects, including:Documentation format design.Professional Services implementation process, all product documentation and user manuals, and "best practices" documents for building a knowledge platform.Tracking system for all Professional Services documents for version control and easy accessibility.Company-wide process for reporting and resolving bugs and requests for enhancement to the product.IT Process surrounding hosting infrastructureActed as Product Manager within Professional Services group, working directly with Marketing and Engineering for product improvement.Managed projects to build customer-specific, industry-specific, and tools demos for Sales. Trained new employees on the noHold Implementation Process. Show less

Defined the parameters of this new position for the company.Designed the QA Process for testing a self-help, artificial intelligence diagnostic software application (Knowledge Platform) to ensure proper functionality according to customer specifications.Documented the new QA process and proved its effectiveness by testing for customer implementations.Trained new Quality Assurance Specialist on QA Process.

Worked directly with customers for product implementation, partnership projects and CRM integrations with the noHold product. Managed process design, documentation and implementation projects, including: Documentation format design. Professional Services implementation process, all product documentation and user manuals, and "best practices" documents for building a knowledge platform. Tracking system for all Professional Services documents for version control and easy… Show more Worked directly with customers for product implementation, partnership projects and CRM integrations with the noHold product. Managed process design, documentation and implementation projects, including: Documentation format design. Professional Services implementation process, all product documentation and user manuals, and "best practices" documents for building a knowledge platform. Tracking system for all Professional Services documents for version control and easy accessibility. Company-wide process for reporting and resolving bugs and requests for enhancement to the product. IT Process surrounding hosting infrastructure Acted as Product Manager within Professional Services group, working directly with Marketing and Engineering for product improvement. Managed projects to build customer-specific, industry-specific, and tools demos for Sales. Trained new employees on the noHold Implementation Process. Show less

Created processes for the Covalent Customer Relationship Management (CRM) solution, centered on the use of Clarify CRM software and resulting in a complete CRM solution for the middle market.Developed an outline for a consultant certification program for new employees, focusing on the Covalent solution, Clarify and other CRM tools, as well as major CRM concepts.

Created and executed a worldwide training program for Field Service Engineers for using Clarify software, a database used for reporting all maintenance and repair activities on Etec products.Trained over 150 employees worldwide on Clarify software and related procedures within one year.Project Manager for automating reporting methods through Clarify and Business Objects. Developed and wrote all related procedures. Trained employees nationwide on the procedures.Project… Show more Created and executed a worldwide training program for Field Service Engineers for using Clarify software, a database used for reporting all maintenance and repair activities on Etec products.Trained over 150 employees worldwide on Clarify software and related procedures within one year.Project Manager for automating reporting methods through Clarify and Business Objects. Developed and wrote all related procedures. Trained employees nationwide on the procedures.Project Manager for implementing monthly forums to discuss and solve technical issues for international offices. Coordinated and facilitated all meetings, including scheduling of video conferences, recording and publishing meeting minutes and tracking action items to completion.Created a monthly metrics report to track the success rate of the meetings in resolving key technical issues.Created a comprehensive training manual on how to plan and conduct the forums so that another group could take over the meetings successfully. Show less

Acted as liaison between Etec Corporate office and Japan subsidiary office, supporting both sales and service and hosting Japanese customers who visited Etec's Corporate office.Coordinated and facilitated both customer meetings and internal meetings.Member of a major engineering project team for Etec's top Japanese customer, acting as liaison between the customer and the project team. Facilitated all meetings with the customer and Japanese subsidiary office and provided language… Show more Acted as liaison between Etec Corporate office and Japan subsidiary office, supporting both sales and service and hosting Japanese customers who visited Etec's Corporate office.Coordinated and facilitated both customer meetings and internal meetings.Member of a major engineering project team for Etec's top Japanese customer, acting as liaison between the customer and the project team. Facilitated all meetings with the customer and Japanese subsidiary office and provided language assistance and cultural advice to domestic colleagues. Recorded and tracked action items related to the project.Assisted Japanese subsidiary office in resolving quality issues from a major Etec supplier. Show less

Performed leasing duties at a 500 unit apartment complex, including setting appointments and showing apartments, closing sales and preparing lease documents.Handled resident complaints and maintenance requests, writing and following through on work orders as needed.Performed walk-through duties when residents moved out.Performed other office duties such as filing and answering phones.