Head of HR Operations• Lead a team of HR BPs, Advisors and Coordinators providing guidance and advice on all HR matters from recruitment and onboarding through to off boarding with the aim of reducing risk to the business. • Project management of HR projects to enhance employee engagement, DE&I and retention. • Manage HRIS ensuring data is accurate, creation of monthly board reports and collaborate with payroll/pensions/IT as required • Review and create HR policies, processes and procedures to ensure compliance with legislation and best practice• Project manage a number of HR initiatives and improvements• Support HR Advisors on case management and act as escalation point for more challenging employee relation matters• Coach and mentor people managers on HR processes and procedures• Maintain the budget for external legal services• Continually review and update employee benefits and rewards• Collaborate with SLT on TUPE transfers following acquisitions• Lead annual wellbeing survey, review and update wellbeing benefits• Collaborate with hiring managers on the apprenticeship recruitment project• Responsible for HR communication plan• Partnership with L&D to establish training requirements for employees (professional development, PIPs)• Collaborate with payroll manager on all payroll matters, including annual pay review, RLW review and employee benefits (cycle to work, buy holidays, flexible working, health care scheme)• Manage multiple redundancy and restructure programs

HR Manager (maternity leave cover)Managed a small team of HR advisors to support the end-to-end human resources function including Payroll, at the Preston Marriott hotel. • Lead recruitment, onboarding, performance management, reviews, training, team development, and team relations• First point of contact for everything human resources for the hotel team• Implement people initiatives to continually improve overall engagement and performance• Collaboration with leaders in operational areas of the hotel to deliver a positive, enjoyable experience• Manage the payroll function, absence management, disciplinary and grievance processes• Ensure all people related policies and procedures and other relevant documents are implemented and up to dateMajor Achievements• Furlough of over 90% of employees following COVID lockdown ensuring the survival of the hotel• Restructure of whole workforce, through collective consultation, reducing staffing levels by 2/3rds• Training of all employees on new HR policies and procedures relating to COVID measures on their return from furlough and reopening of the hotel

Senior HR Generalist Management of the day-to-day operations of the HR department as well as the coordination of the HR policies, procedures and programs including employee relations, training and development, organisational development, health and safety and employment• Initiated and led HR practices providing an employee-oriented, high performance culture• Managed the annual recruitment process for graduates to ensure the best quality students were appointed • Collaborated with Legal Practice Board of WA ensuring all staff were compliant with legislation regarding admission to practice and annual practicing certificate renewal• Implemented support staff mentoring program offering opportunities for existing staff to retrain in areas of interest thereby improving staff retention and reducing recruitment costs