Dedicated and results-oriented professional seeking a challenging role as an Export Regional Sales , leveraging Many years of experience in international sales and business development. Aiming to drive revenue growth and expand market presence by developing and executing effective sales strategies in diverse global markets. Committed to exceeding sales targets, fostering strong client relationships, and delivering exceptional customer satisfaction in the export sector.
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Regional Export Sales ManagerPyramid Glass Nov 2023 - PresentAlexandria, Egypt Exceeded quarterly sales goals by 200%, resulting in a promotion to Regional Sales Manager. Developing annual and quarterly sales plans, forecasts, and budgets for the assigned region(s). Utilized sales techniques and strategies to build customer relationships and close sales, RESULTING in increased collaboration and productivity. Analyzed regional sales data to identify key trends and insights that drove decision-making and strategic planning Developed and implemented a… Show more Exceeded quarterly sales goals by 200%, resulting in a promotion to Regional Sales Manager. Developing annual and quarterly sales plans, forecasts, and budgets for the assigned region(s). Utilized sales techniques and strategies to build customer relationships and close sales, RESULTING in increased collaboration and productivity. Analyzed regional sales data to identify key trends and insights that drove decision-making and strategic planning Developed and implemented a comprehensive sales strategy that increased regional profits. Established and monitored performance metrics to ensure assigned areas met or exceeded operational goals. Lead and motivate a team of sales professionals, distributors, or agents to achieve sales objectives and targets. Track and analyze sales performance metrics, including sales volume, revenue, margins, and market share. Prepare regular sales reports, forecasts, and dashboards for management review. Leveraged data analytics to identify areas of improvement and develop actionable plans to address those needs. Developed and implemented staff training programs to ensure team members had the skills and knowledge needed to perform their roles. Ensure collecting orders cover the monthly production plan required. Follow up with planning and packing department to ensure orders are processed in a timely. Show less -
Senior Export Sales ExecutivePyramid Glass Jan 2021 - Oct 2023Egypt Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures by 100% Working on arrange stable orders with customer (yearly, half year ... Etc) Created and maintained a database of customer information and transactions, resulting in improved customer retention rates Managed and oversaw the daily operations of the office. Coordinated and organized sales department events, conferences, and meetings, including travel… Show more Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures by 100% Working on arrange stable orders with customer (yearly, half year ... Etc) Created and maintained a database of customer information and transactions, resulting in improved customer retention rates Managed and oversaw the daily operations of the office. Coordinated and organized sales department events, conferences, and meetings, including travel arrangements. Meeting with existing clients to discuss a company’s products Improving customer satisfaction Maintaining key customer relationships Liaising with customers & the dealer network to answer and resolve their queries. Show less -
Export Sales SpecialistPyramid Glass (Kig) Jul 2016 - Dec 2020Alexandria Governorate, EgyptCollaborated with other departments to ensure accurate and timely processing of customer payments Updating our customers with item list for ready goods and production plan items to collect orders &Revise orders according to Finish Product Report. Preparation of Performa Invoice and quotation according to customers’ orders. Assisting the new clients with checking all the details about our products and company. Arrange the sales report /the loading sheet by recording the… Show more Collaborated with other departments to ensure accurate and timely processing of customer payments Updating our customers with item list for ready goods and production plan items to collect orders &Revise orders according to Finish Product Report. Preparation of Performa Invoice and quotation according to customers’ orders. Assisting the new clients with checking all the details about our products and company. Arrange the sales report /the loading sheet by recording the shipping orders. following up all the documents for all clients after loading (finalize the final commercial invoice & packing list, certificates required based on each country, export declaration, origin certificate, bill of lading, and recording them on the system), send the original docs to the clients by the carrier - ensure that the goods arrive safely at port of discharges. Do reports (Customer balance monthly & yearly – Sales report monthly). Show less -
Customer Service AgentVodafone Jun 2015 - Jun 2016Borg Elarab,Alexandria,EgyptImplemented a customer feedback system that proactively resolves customer issues before they become complaints Developed and maintained customer service policies and procedures to ensure adherence to company standards Improved customer satisfaction ratings by 100% by providing timely, personalized responses to customer inquiries. Analyzed customer feedback surveys to identify trends and improve customer experience Collaborated with cross-functional teams to resolve… Show more Implemented a customer feedback system that proactively resolves customer issues before they become complaints Developed and maintained customer service policies and procedures to ensure adherence to company standards Improved customer satisfaction ratings by 100% by providing timely, personalized responses to customer inquiries. Analyzed customer feedback surveys to identify trends and improve customer experience Collaborated with cross-functional teams to resolve customer issues in a timely and effective manner 2 Show less
Sarah Hamed Skills
Sarah Hamed Education Details
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Very Good
Frequently Asked Questions about Sarah Hamed
What company does Sarah Hamed work for?
Sarah Hamed works for Pyramid Glass
What is Sarah Hamed's role at the current company?
Sarah Hamed's current role is Regional Export Sales Manager.
What schools did Sarah Hamed attend?
Sarah Hamed attended Alexandria University.
What skills is Sarah Hamed known for?
Sarah Hamed has skills like Microsoft Excel, Microsoft Office, Microsoft Word, Finance, Powerpoint, Financial Accounting, Sales, Self Learn, Team Work, Supportive, Adaptability, Self Discipline.
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