•Charged and discharged circulating library materials and answered questions about renewals or status updates. •Instructed patrons on how to use reference sources, card catalogs, and automated information systems.•Helped patrons find and use library resources, such as reference materials, audiovisual equipment, computers and other electronic resources, and provided technical assistance when needed.•Located library materials for patrons, including books, periodicals, maps, and digital media.•Sent out notices and accepted fine payments for lost or overdue books.•Entered and updated patrons' records on computers.•Answered routine telephone or in-person reference inquiries, referring patrons to librarians for further assistance, when necessary.•Registered new patrons and issued borrower identification cards.•Provided assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and other materials.•Sorted books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas.•Maintained library equipment, such as photocopiers, scanners, and computers, and instructed patrons in proper use of such equipment.•Performed clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material.•Open and close library during specified hours and secure library equipment, such as computers and audiovisual (AV) equipment.•Modified holding records as needed.•Updated descriptive elements in holding records as needed. •Processed print and non-print library materials to prepare them for inclusion in library collections.•Maintained purchase order filing by monetary fund or credit card number and date. •Received and processed incoming purchases including, verifying shipments against the invoices or purchase orders.•Verified incoming purchases collection type and location.