 Co Leader for Committee – Manage Meetings & Trainings –Remaining Timely & Efficient  Coordinate all facility requests – room reservations, furniture requests, equipment requests, badge access  Coordinate all Onsite Biometric Screenings & Flu Shot Clinics – including Staffing and Event Feedback Lead contributor for local events – such as Benefits Enrollment, Manager Meetings, Global Fitness Challenge, Healthy Life Expo  Implementation of Wellbeats Kiosk – Coordinated delivery of equipment, room build, education of staff Onsite Point Person for Wellbeats Kiosk & Onsite Gym Facility

 Implementation and Installation of a Book of Business onto the Motivate Me/Incentive Platform Ensure Support and ongoing management of 50+accounts. Work Professionally and Efficiently with our Clients  Build & Foster relationships with Cigna Matrix Partners Assist with Wellness Strategy Inquiries  Create analyst profiles for team builders and trivia slide decks  Lead various projects within Motivate Me Team  Mentor/onboard New Staff

 Provide 1:1 telephonic wellness coaching to customers around behavior change Assess readiness to change and implement actions to assist customers in reaching their goals Collaborate with other areas within CIGNA to coordinate services to customers Cigna's March of Dimes Coordinator: Eden Prairie 2012-2018

 Provided overall direction, management, and leadership to a team of 10 front-line staff  Responsible for hiring and training department staff.  Responsible for ensuring department staff was educated on workflows and processes. Managed bi-annual performance reviews and coached employees on attendance and performance issues daily. Partnered with the Wellness Coach Management Team and Account Management team to ensure accounts were efficiently being serviced. Lead team to successfully meet department defined performance metrics.  Planned and coordinated weekly team building opportunities to ensure team cohesion.  Participated in department initiatives which positively contributed to the mission of CIGNA Behavioral Health. Serviced on various committees to increase awareness and education on topics such as March of Dimes and National Alliance on Mental Illness

 Assessed customers for risk of harm concerns and triage crisis calls to clinicians when appropriate. Assisted customers and practitioners with understanding specific behavioral health benefit information as well as educated on how to navigate throughout managed care insurance with greater ease. Offered additional services and information as appropriate. Acted with a sense of urgency and utilized effective problem solving skills in each situation.  Served as a mentor for new personal advocates to ensure they were properly trained. Served on various committees to help improve quality for our customers both internal and external.

 Intervened during client crisis Care Plan Development and Case Management Assisted with activities of daily living Trained Medication Aide Person-In-Charge: In charge of the staff during a particular shift making sure we have enough staffing for both mental health workers and nurses, taking lead in any emergency situations that may occur, help with building maintenance, and addressing any concerns of residents or family members.

 Provided advocacy for battered women and children.Intervened in abuse related crisis with battered women and children, in person and telephonic Educated battered women, their children, and general public about domestic abuse. Assumed responsibility for a variety of tasks that contributed to the psychical and economical maintenance of the Women's Center Assured the physical and emotional safety of shelter residences.