Sarah Held Email & Phone Number

Edgerton, Minnesota, United States

United States

Madison, Wisconsin Area

I ensure customers have a great experience in the store while serving their needs. I ensure the customers are greeted in a timely manner, shelves are stocked, ask customers if they are looking for something in particular and maintain an overall good appearance of the store.

Monona, Wi

WPS Health Solutions is the leading not-for-profit health insurer. WPS Government Health Administrators manages Medicare Part A and B through TRICARE and Veteran Administration programs. As a TRICARE provider certification analyst for TRICARE for Life I answer inquiries from providers, and other affiliated representatives or groups regarding provider eligibility.Responsibilities:● Receive telephone, written, fax, and e-mail inquiries concerning eligibility, and claims adjudication questions or billing problems.● Complete research and provide final resolution to inquiries within contractual requirements.● Process TRICARE for Life insurance claims● Certify health care providers● Educate providers on billing requirements of TRICARE to reduce claim problems.● Obtain and analyze claims data to determine specific problem areas● Submit claims for correction, payment, or review as appropriate● Inform supervisory staff of system problems when identified, researching problems to provide backup data and examples when needed

Madison, Wisconsin Area

Fleetworthy Solutions, Inc. monitors and provides compliance and management services including licensing and registration, driver log auditing and fuel tax reporting for the trucking industry.I provided up-to-date knowledge of individual state transportation regulations relating to driver log audition. This decreased operating expenses related to insurance and other expenses by identifying behaviors that could increase the possibility of fatigue related crashes.Responsibilities:● Enter and audit driver graph logs for form and manner errors and hours of service violations to help identify possible infractions● Evaluate drivers operating under 100–150 air mile radius regulations● Produce monthly reports and disciplinary letters that outline driver errors (violations) and submit to client for their driver training proposes● Contact clients regarding issues such as violations by drivers that could trigger an audit and provide answers to questions about Department of Transportation regulations

Monona, Wi

Menards is a family-owned home improvement store specializing in providing products for the do-it-yourselfer and experienced contractor.I was able to offer guests superior service that included providing product information, front-end customer support and cashiering. I was also successful at identifying and stopping fraudulent product returns.● Completed Manager Training program● Assist in training new team members● Up-selling of products● Customer service as a cashier and assisting with returns

Fort Atkinson, Wi

At Bennett’s I transplanted flowers, vegetables and fruit for sale to the public and wholesalers, assisted and advised customers with plant selection, and handled payment of merchandise. The greenhouse business was new to me but I learned quickly from the owner and other coworkers about the different varieties of plants and how to take care of them so that I could better assist the customers. Within a short amount of time I was handling the cash registering responsibilities while monitoring all seven greenhouses on my own. I excelled at providing customers with additional information that translated into the purchase of additional plants.

Cottage Grove, Wi

At Movie Magic I provided customer service, opened and closed the store, made daily deposits and helped to train new employees. I also assisted with basic payroll functions.

Madison, Wisconsin Area

Cashier, lead dining room attendant, dishwasher, steam table coordinator, oven coordinator, sub coordinator. Learned different positions quickly and always accepted new responsibilities.