Sarah Hoffman Email & Phone Number

Downers Grove, IL, US

Downers Grove, Illinois, United States

Chicago

Oak Park, Illinois, United States

Board of DirectorsOrganize fundraisers, budget planning, and make critical decisions regarding policies and procedures of the shelter. Treasurer Oversee the management and reporting of the organization's finances and annual budget.Report monthly Profit & Loss (P&L) and financial statements at the monthly board meetings.Chair the finance committee meetings.

Accounting, Marketing, Purchasing and Customer ServiceManaged all aspects of accounts payables, receivables, and commission accounts.Collaborated with General Manager on creation and production of marketing material.Created and maintained daily, monthly, and yearly spreadsheets to track productivity and sales.Managed and supported end-to-end process of.

Promoted to Customer Service Manager in May 2008.Oversaw departmental operations while performing customer service duties.Issued warranty service authorizations for equipment and followed up to ensure closure and customer satisfaction.Conducted weekly review meetings with employees to reinforce training and company procedures and policies.Provided guidance.

Promoted to reconcilement department in 2003.Reconciled internal general ledger as well as Bank One and Federal Reserve accounts for the 13 Midwest Region affiliate banks.Exceptions Item ProcessorResearched and resolved check processing errors in banking system.