Sarah Howes Email and Phone Number

As a Senior Client Development Manager on the Point of Contact team, I provide strategical guidance for a large portfolio of clients. Our team’s goal is to ensure retention and growth of their advertiser affiliate programs. My role is responsible for managing a team of Client Development Managers, serving as the escalation point for client objections and issues, as well as play a key role in the development and retention of CDMs. My key functions in this role are:• Lead discussions with clients on pricing, contract renewals, value-selling of CJ benefits and adoption of CJ solutions.• Play a key role as a stakeholder on Product and Data Science calls to drive initiatives critical to our advertiser client’s success. • Develop strategical content for the Support Center, Junction, webinars and newsletters.• Manage and track MBOs for the POC team to ensure we meet or exceed expectations. • Build out strategies and processes to educate clients on how to get more out of their programs and be successful in the CJ network.

As Publisher Development Manager at Acceleration Partners I managed all partnerships with our retail partners. In particular I focused on delivering high quality opportunities for creating content and driving traffic.

• Created 2013 cross-functional content marketing strategy, leading a team of five diverse members to improve company SEO value, PR presence, social media and email marketing, which was instrumental in driving 184M visits to the site in Q4 2013 (24% YoY growth).• Established and managed the RetailMeNot Blogger Network, recruiting over 100 large and influential industry bloggers, resulting in 32M monthly aggregate pageviews and 55% YOY growth in 2014• Drafted, reviewed and edited 100+ company public relations pieces, including November 2014 campaigns that drove a company record of 225MM monthly impressions (26% YOY revenue growth).• Project manager for large promotional campaigns with content aggregators, digital media companies and blogger networks which drove significant amounts of traffic to the site and retained CPM’s well under $1.• Pitch and secure new business opportunities.

• Created and developed in-house affiliate marketing network, recruiting over 1000 bloggers to promote the company brand, generating over $2M in sales revenue.• Managed team of three, overseeing all marketing initiatives including social media presence, newsletter campaigns, optimization, recruitment, commission rate negotiations and incentivized bonus structures.• Developed and nurtured relationships with top performing bloggers from all facets of the blogoshpere, primarily personal finance, parenting, and retail bloggers.• Coordinated with in-house developers to implement and improve network tools, fix bugs, and generate a user friendly platform for our affiliates.

• Supervised team of three and the day-to-day management of key Commission Junction Advertiser accounts including Adobe, FedEx Office and Carlson Hotels. • Prepared and presented quarterly sales results, competitive analysis, return on investment and action plans.• Created incentivized bonus opportunities, negotiated paid placements and commission rates for increased exposure on top publishers websites.• Instrumental in growing an advertiser program over 55% YoY for 2010, including 72% YoY Q4 2010.• Started my CJ career as a Client Support Representative and received 5 promotions within five years to reach Account Manager.

• Offered position as Sr Advertiser Account Representative on Commission Junction's key accounts. • Self taught HTML to create powerful and professional newsletters to capture promotional opportunities.• Excel proficient; breakdown metrics by region, business unit, segment, publisher performance and pacing.

• Team lead for CJ Access Team.• Created and presented “CJ Access Roadshow” for all departments at Commission Junction.• Acted as point of contact for over 130 CJ Access advertisers; advised and educated advertisers on how to run a successful and desirable program which resulted in increased revenue. • Responsible for launching all new Vantage and CJ Media accounts as well as nearly 50% of all CJ Access accounts.

• Moved to the Advertiser Support team and was responsible for activations, deactivations, re-activations, calculating renewal fees and calculating Monthly Minimum Fees for Access and Vantage level advertisers. • Completely restructured the setup process for advertisers which significantly decreased the amount of first year deactivations and the amount of time it took advertisers to ramp up.• Recipient of CJ Star award in 2007 for recognition of outstanding performance and commitment to the CJ philosophy.

• Answered inquiries via phone and email about links, tracking, and interface functionality for CJ publishers and advertisers. • Handled difficult situations with diplomacy and built strong interpersonal, communication and follow-through skills.• Assigned only advertiser inquiries to help optimize and increase revenue for their programs.