Reception Supervisor
Current- Organise procedures within the departments to ensure an efficient process of accurate data entry and scanning of documents.- Collate statistical data as and when required.- Manage the development and running of new patient registrations, amendments and deductions, path links and searches on TPP system.- Overseeing the Nurses Rota, in conjunction with the Nurse Manager, flagging up any concerns or shortfalls in appointments. - Co-ordinate and maintain housebound and Carers registers, delegating the work to team members.- Training and mentoring of new Reception staff.- Be an initial point of contact for patients with complaints, compliments or comments alongside Reception Manager.- Manage Reception staff rotas with support from the Reception Manager and involvement of recruitment of new Reception staff.