Head of Equity Release Over The Phone with a demonstrated history of working in the financial services industry specialising in insurance, savings, mortgages and equity release. A strong and inspirational leader of over 80 Equity Release advisors and managers - delivering quality, exceeding targets and maintaining customer experience the number 1 priority. Adapting to a forward thinking innovative business with rapid growth whilst achieving outstanding customer feedback. Skilled in Financial Services, Risk Management, Banking, Finance, Equity Release and Mortgage Lending. Strong professional with a Bachelor Degree as well as strong language skills including Spanish, Italian and French.