Sarah Leclair-Schuett, Crp Email & Phone Number

United States

Remote

Remote

Back to what I love and that’s the Global Mobility industry and helping people relocate for their employment. Helping others is what I love!

Sarasota , Florida, United States

- Achieved the Master Life Coach certification, as well as the Life Purpose Life Coach, Professional Life Coach, Goal Success Life Coach, Spiritual Life Coach, and Happiness Life Coach certifications in 2021.- Adapted an ability to ask powerful questions with efficiency. - Established Heart Focus, LLC in April 2021. A start-up business with intent to launch within 5 years.- Coaching clients with a focus on well-being, happiness, mindfulness and goal setting via 1:1 phone calls, video conferencing, in-person and email campaigns.

Clearwater, Florida, United States

Minneapolis, Minnesota

- Exclusively managed relocations for Executive Transferees as a remote Counselor, for Plus’s largest client, through a single-point-of-contact model, while being a good steward of the client’s money. - Obtained Leadership Certification to manage Executive-level relocations.- Scheduled and facilitated 1:1 needs assessments and benefits consultations via phone and video conference platforms, to ensure that each Executive transferee made confident decisions when selecting relocation benefits, à la carte, style through ELO.- Successfully completed tasks and met milestones within appointed deadlines, while adhering to policies and procedures.- Contributed in weekly team collaboration meetings with the client and outsourced partners, to discuss program enhancements, with a focus on delivering a magical experience to each Transferee. - Maintained company database (Salesforce) with live relocation updates and accurate information for Plus and the client. - Managed the exception process.

Aurora, Colorado

- Managed a caseload of 1,200+ domestic relocations, short-term assignments, long-term assignments, and Lump Sum payments annually, for Interns, Managers, and Executive-level Transferees for multiple Fortune 500 companies. - Assisted transferees with the lease break, home sale (BVO & HMA) process at origin, setting up short-term housing and lease set-up, and home purchase at the destination. - Administered relocation benefits policy to Transferees moving within the U.S., Canada, and Puerto Rico.- Coordinated authorized relocation services while meeting strict guidelines and SLAs, while adhering to policies and procedures for Graebel and their clients, and implementing ways to enhance the customer experience.- Successfully collaborated with outsourced partners, supply chain, and Graebel’s highest volume clients and internal departments.- Maintained company database with relevant information about the Transferee relocation timeline.- Basic knowledge of the International Mobility Framework, Taxation and Immigration/Visa process, maintained knowledge of IRS rules and regulations regarding relocation- Managed the exception process.- Achieved 98% and above for Data Integrity management routinely, throughout employment at Graebel.- Effectively mentored multiple Service Delivery Associates for an extremely high-volume Service Delivery Team, training, and assisting the Learning & Development team in growing entry-level Consultants and Associates.- Maintained 100% Customer Satisfaction for the last 6 consecutive months of employment.

New York, New York, United States

• Selected by The Winter Group’s VP Director of Operations to assist and support in the start-up process of a new branch office, for the first time in the Denver job market to serve the company’s entire client network within the USA. A New York City, Rockefeller Plaza based company. • Managed, hired and trained a team of 8 team members in the Loan Data Services department. Implemented department policies and procedures while supporting upper management. • Provided problem resolution and service recovery, day-to-day issue resolutions, and development and monitoring of any action plans needed to ensure that department requirements were met and operational processes were continually improved.• Implemented practices to maintain data integrity and accuracy of all client reporting. Ensured consistent data entry standards and processes by team members. Reviewed data contained in all reports provided to all clients.• Member of the Special Program Development, and Operations Excellence teams.

Loan Coordinator II – Delivery (Set-Up) 2/03 – 7/05 • Prepared and delivered loan files for Underwriting. • Provided the status of loans, upon Broker’s request.• Worked the Aged Pipeline report, and follow up with Brokers on outstanding conditions. 30 days, 60 days, 90 days.• Faxed out conditions to the Broker.• Audited Trailing documents (security instruments, Titles, Notes) and forward to the warehouse bank.• Prepared loan files for storage (Post Closing).Administrative Assistant – Customer Service 11/02 – 2/03• Responsible for greeting and assisting all customers, vendors, couriers, etc. As well as answered phones on a five line phone system. • Monitor and order office supplies. • Request maintenance on all office equipment as needed.• Organized and maintained schedules for conference rooms as well as department Manager. • Prepared new loan files. • Processed company mail, and outgoing shipments.

Durango, Colorado, United States

Successfully and efficiently started managed my family owned, Reprographics Company. By provided knowledge of the Printing/Publishing industry, equipment needed and office supplies to be purchased. Instructed and modernized printing/publishing techniques. Assisted in completing all incoming production print/design work.

Effectively, operated a digital network of 6 computers, and 10 different printing devices. Plotted B&W drawings, color renderings, for Engineers & Architects. Designed company logos, professional office forms, designed business cards, scanned and plotted large format drawings. While in this position, achieved the opportunity to build an exceptional clientele.

Business Management & Communicati, Some College

Business Management and studying to be a Speach Pathologist. I have always had the intense awareness that I was put on this planet to help.

Master Life Coach Certification, Master Life Coach Certification Program

Professional Life Coach, Life Purpose Coach, Happiness Coach, Goal Success Coach Certifications, Spiritual Life Coach Confidence Coach.