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Sarah Jacobs Email & Phone Number
Senior Vice President, Personal Lines Product and Underwriting
at
Nationwide
1 work email found
@nationwide.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Vice President, Personal Lines Product and Underwriting
Location
Columbus, Ohio, United States
Who is Sarah Jacobs? Overview
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Quick answer
Sarah Jacobs is listed as Senior Vice President, Personal Lines Product and Underwriting at Nationwide, based in Columbus, Ohio, United States. AeroLeads shows a work email signal at nationwide.com and a matched LinkedIn profile for Sarah Jacobs.
Sarah Jacobs previously worked as Senior Vice President, Personal Lines Product & Underwriting at Nationwide and Vice President, Personal Lines Product & Underwriting at Nationwide. Sarah Jacobs holds Master Of Business Administration (M.B.A.), Finance, General from Regis University.
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Email format at Nationwide
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{first_initial}{last}@nationwide.com
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Profile bio
About Sarah Jacobs
Committed executive leader with a proven track record of strategy, execution, and improving results through innovation and collaboration. With over 20 years of experience in insurance and leadership roles, I bring strong business acumen across core insurance disciplines including underwriting, claims, customer service and transformational product and pricing initiatives. I am known for successfully combining business expertise and strong analytical skills to inform decisions and develop strategic direction. I enjoy bringing people together and motivating them to adapt and creatively deliver results.Key skills: strategy development and leadership of diverse, complex projects and operations; applying data and analytics to deliver relevant business insights; developing and launching new capabilities; optimizing processes and expense structure; increasing operational change agility; successful negotiation and influence; building highly engaged, inclusive teams; identifying and developing talent
Listed skills include Strategy, Business Program Management, Property And Casualty Insurance, Insurance, and 7 others.
Current workplace
Sarah Jacobs's current company
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10 roles
Sarah Jacobs work experience
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Senior Vice President, Personal Lines Product & Underwriting
Current
Nationwide
Oct 2024 - Present
Vice President, Personal Lines Product & Underwriting
Lead Personal Lines Product & Underwriting, including industry-leading telematics program. Responsible for continuous, proactive monitoring of product performance to deliver actionable business insights, and for establishing a robust competitive intelligence framework to identify emerging trends, issues and opportunities. Combine these insights to transform and advance risk assessment capabilities across the personal lines value chain through seamless implementation of advanced analytics solutions.
Apr 2021 - Oct 2024
Associate Vice President, Claims
Provided strategic leadership and oversight to 850 associates investigating and settling multi-line claims. Transformed operating model from regional to centralized model; streamlined organizational structure and reorganized core functions to address key customer pain points; introduced telephony capabilities and workforce management. Ensured awareness and alignment of initiatives and behaviors with strategic priorities at every level of the organization. Relentlessly pursued improved data and reporting to support business decisions and the case for change; where data was not available, creatively explored alternative internal and external sources that provided relevant, correlated insights. Removed over $13M of annualized expense from the operation in the first year while maintaining an engaged, inclusive culture and improving operational and customer-facing metrics.
Aug 2019 - Apr 2021
Associate Vice President, P&C Shared Services
Provided critical support to P&C operations in a shared service model that enables efficiency, expertise and innovation in core functions that have included: Training, Level 1 Quality, Knowledge Management, Business Communications and Change Management, Complaint Handling and Filings. Supported areas included Personal Lines and Commercial Lines Servicing, Processing and Underwriting functions with over 7500 associates. Led a diverse set of teams and over 300 associates in delivering these critical services to the organizations we support, while achieving efficiency goals and and leading the strategic expansion and development of services for the future.
Jan 2017 - Aug 2019
Associate Vice President, Small Commercial Insurance And Program Management
Led Small Commercial staff resources for the #1 small business insurer in America. As Business Delivery Executive, drove strategy and consulted on technical direction for $70M+ program to deliver enhancements to Small Commercial systems capabilities in underwriting, product & pricing. Small Commercial automation: provided strategic leadership and oversight for underwriting rules team, responsible for automation of small business underwriting decisions, market segmentation, and workflow. Supported ongoing analysis and portfolio management of Small Commercial results, and partnered with regional leaders and sales to address growth and profitability challenges. Led a combined resource group of support functions for Standard Commercial business unit.
May 2014 - Jan 2017
Staff Underwriting Director
Business Delivery Executive for Personal Lines Underwriting Automation efforts (2009-2012) and Commercial Lines Underwriting Automation efforts (2012-2014), with annual project budgets of over $10M. Coordinated impact assessments, communication, and IT aspects of implementation, with a focus on developing strong partnerships with impacted stakeholders, a well-planned communications approach, and solid execution. Responsible for business case development, funding requests, and financial analysis of impacts and trends, and support for other strategic initiatives as needed.
Feb 2009 - May 2014
Director, Personal Lines Processing And Servicing Operations
Led 450+ associates across multiple processing and service operations in the Raleigh and Lynchburg Service Centers (including processing, billing, accounting, support services, and call center). Initiated and led agency satisfaction improvement strategy resulting in a 20 point improvement in agent satisfaction within 9 months of taking the role despite a time of major disruption and center consolidation. Managed through local impacts of service center functional consolidation from five locations to two locations, including staffing analysis, execution of reductions in force, work migration plans, mass hiring of over 100 associates over a 3-4 month period, and significant restructuring of the leadership team.
Apr 2007 - Feb 2009
Manager, Service Call Center
Managed daily operation and strategic direction of personal lines direct service operation including customer service focus, quality, phone service levels, communication plans, staffing, and resource utilization.
Sep 2005 - Apr 2007
Personal Lines Underwriting And Service - Various Roles
Jul 1999 - Aug 2005
2 education records
Sarah Jacobs education
Master Of Business Administration (M.B.A.), Finance, General
Regis University
Bachelor Of Applied Science (B.A.Sc.), Finance, General
Liberty University
FAQ
Frequently asked questions about Sarah Jacobs
Quick answers generated from the profile data available on this page.
What company does Sarah Jacobs work for?
Sarah Jacobs works for Nationwide.
What is Sarah Jacobs's role at Nationwide?
Sarah Jacobs is listed as Senior Vice President, Personal Lines Product and Underwriting at Nationwide.
What is Sarah Jacobs's email address?
AeroLeads has found 1 work email signal at @nationwide.com for Sarah Jacobs at Nationwide.
Where is Sarah Jacobs based?
Sarah Jacobs is based in Columbus, Ohio, United States while working with Nationwide.
What companies has Sarah Jacobs worked for?
Sarah Jacobs has worked for Nationwide.
How can I contact Sarah Jacobs?
You can use AeroLeads to view verified contact signals for Sarah Jacobs at Nationwide, including work email, phone, and LinkedIn data when available.
What schools did Sarah Jacobs attend?
Sarah Jacobs holds Master Of Business Administration (M.B.A.), Finance, General from Regis University.
What skills is Sarah Jacobs known for?
Sarah Jacobs is listed with skills including Strategy, Business Program Management, Property And Casualty Insurance, Insurance, Underwriting, Financial Analysis, Personal Lines Insurance, and Commercial Lines Insurance.
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