Sarah Stephens

Sarah Stephens Email and Phone Number

Director of Site Reliability | Elevating Organization Maturity @ Williams-Sonoma, Inc.
Sarah Stephens's Location
Walnut Creek, California, United States, United States
Sarah Stephens's Contact Details

Sarah Stephens work email

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About Sarah Stephens

With over 20 years of experience in various technical roles in the software product life cycle, I have gained a deep understanding of the challenges and opportunities in improving processes and communications between business partners, product managers, and technology teams. As the Director of Site Reliability Engineering at Chegg, I led a team of 10-15 FTEs and 20-30 contractors to support 24x7 incident response, incident management, change management, and observability and reliability services for applications, services, and shared data platforms, on-prem and in AWS cloud.My mission is to advance observability, governance, and reliability within the design of core architecture and to enhance CI/CD and observability practices with compliance automation. I have earned certifications in Communications Excellence, Scrum Master, and Letting Go of Knowing, which reflect my belief in the importance of empathy, leadership, and learning for any SRE. I build leaders by enabling logical retrospection and fostering peer accountability and encouragement. I build culture through consistency, understanding that words matter, and sharing my love and passion for technology through energy and laughter.

Sarah Stephens's Current Company Details
Williams-Sonoma, Inc.

Williams-Sonoma, Inc.

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Director of Site Reliability | Elevating Organization Maturity
Sarah Stephens Work Experience Details
  • Williams-Sonoma, Inc.
    Professional Services Consultant
    Williams-Sonoma, Inc. Nov 2023 - Present
    San Francisco, Ca, Us
    Assist SVP of Security and Infrastructure with program delivery, environment analysis, and process automation.
  • Chegg Inc.
    Director Of Site Reliability
    Chegg Inc. Jun 2022 - Jun 2023
    Santa Clara, Ca, Us
    The Director of SRE at Chegg promises to be a transformative role as we work together to strengthen agile practices while building on the existing SRE framework to achieve technical maturity.
  • Chegg Inc.
    Director, Cloud Ops
    Chegg Inc. Aug 2021 - Jun 2022
    Santa Clara, Ca, Us
  • Fanatics, Inc.
    Director Of Site Reliability Engineering
    Fanatics, Inc. Oct 2017 - Jul 2021
    New York, Ny, Us
    Director of Production Operations, Site Reliability and Shared Data Services. Team of 10-15 FTEs and 20-30 contractors supporting 24x7 incident response, incident management, change management, and observability and reliability services for applications/services/share data platforms, on-prem and AWS cloud.
  • Williams-Sonoma, Inc.
    Director Of Operations
    Williams-Sonoma, Inc. May 2014 - Oct 2017
    San Francisco, Ca, Us
    Director of Production Operations and Release Management Services
  • Williams-Sonoma, Inc.
    Sr. Manager, Release Management And Qa
    Williams-Sonoma, Inc. Oct 2012 - May 2014
    San Francisco, Ca, Us
  • Williams-Sonoma, Inc.
    Manager, Ecommerce Delivery
    Williams-Sonoma, Inc. May 2003 - May 2014
    San Francisco, Ca, Us
    24x7 Production Operations and Planning, Release and Incident Management
  • Williams-Sonoma, Inc.
    Technical Consultant I
    Williams-Sonoma, Inc. May 2001 - May 2003
    San Francisco, Ca, Us
    Lead Cold Fusion Development
  • Williams-Sonoma, Inc.
    Programmer Analyst Iii
    Williams-Sonoma, Inc. May 1997 - May 2001
    San Francisco, Ca, Us
    Cold Fusion Development, Database Analyst Oracle

Sarah Stephens Skills

E Commerce Agile Methodologies Quality Assurance Management Agile Project Management Sdlc Scrum Analytics Cross Functional Team Leadership Software Project Management Vendor Management Xml Project Management Business Analysis Integration Requirements Analysis Web Applications Sql Software Development Javascript Product Management Business Intelligence Program Management Css Java Web Analytics Databases Html Omniture Mobile Applications User Experience Apache Web Services Java Enterprise Edition Subversion Maven Process Improvement Spring Unix Linux Rest Data Warehousing Tomcat Soa Microsoft Sql Server Perl Seo Oracle Pl/sql Web Project Management

Sarah Stephens Education Details

  • University Of Nevada, Reno
    University Of Nevada, Reno
    General

Frequently Asked Questions about Sarah Stephens

What company does Sarah Stephens work for?

Sarah Stephens works for Williams-Sonoma, Inc.

What is Sarah Stephens's role at the current company?

Sarah Stephens's current role is Director of Site Reliability | Elevating Organization Maturity.

What is Sarah Stephens's email address?

Sarah Stephens's email address is ss****@****ics.com

What is Sarah Stephens's direct phone number?

Sarah Stephens's direct phone number is +192593*****

What schools did Sarah Stephens attend?

Sarah Stephens attended University Of Nevada, Reno.

What skills is Sarah Stephens known for?

Sarah Stephens has skills like E Commerce, Agile Methodologies, Quality Assurance, Management, Agile Project Management, Sdlc, Scrum, Analytics, Cross Functional Team Leadership, Software Project Management, Vendor Management, Xml.

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