- Guiding customers through the sales process into the support phase. Rather than functioning as a customer support agent, forming a direct relationship with customers and provide them with timely value propositions thus helping customers grow and achieve goals while simultaneously strengthening their relationship with the business.- Creating engagement strategies with clients to develop a professional relationship through the provision of required services, training. Responsible for creating and maintaining long-lasting and healthy relationships with customers

- Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.- Operating as the lead point of contact for any and all matters specific to your accounts- Building and maintaining strong, long-lasting customer relationships- Overseeing customer account management, including negotiating contracts and agreements to maximize profit

- Identify new business opportunities in order to generate revenue, improve profitability and help the business grow- Involved careful strategic planning and positioning in the US market, or enhancing the operation of the business, position or reputation in some way.- Lead a team of staff, working across all areas of the business.