* Part of the Leadership Team and assist with organizational objectives, including managing goals for the Impact Plan.* Oversee the human resources and equity team.* Develop new and update existing policies and procedures.* Navigate the agency through all COVID updates.* Manage the benefits and leave administration, annual enrollment processes, TPA relationships, and the ADA/Leave Process. * Implemented a new compensation structure and developed a new annual review process.* Implemented the new HRIS system and the structure of the system.* Responsible for the recruitment and onboarding processes.

* Consult with clients on their benefits plan design and recommend changes to be market competitive.* Compensation Benchmarking.* Assist lead analysts on reviewing compensation programs with clients.

• Worked with Third Party Administrators to manage the US benefit programs, including Hewitt, Fidelity, WageWorks, and Matrix/Reliance for over 4100 lives.• Instrumental in implementing and outsourcing the Wellness and Fitness Reimbursement benefit through WageWorks and the leave of absence process through Matrix/Reliance.• Managed the leave of absence program for entire population including managing their pay process and monitoring employment status with local HR Managers. • Conducted New Employee Benefits Orientations for corporate and assisted in coordination for other locations.• Coordinated with off-site HR Managers to assist them with their needs managing benefits at their location and any escalations as necessary.• Assisted with audit process.• Coordinated Annual Benefit Fairs for corporate and subsidiaries, including Hotwire.com, TripAdvisor, and Hotels.com.• Assisted employees and resolved their benefit issues by managing escalations.• Assisted with any appeals from current participants, including COBRA.

• Managed employee benefits for 650 lives.• Worked with carriers on contract renewals and any maintenance issues on the benefits during the plan year.• Balanced the monthly benefit billings and managed new employee additions and deletions of terminated employees.• Multiple state locations, including Alaska, New Mexico, Oregon, Arizona, Texas, Idaho, Denver, and Washington.• Worked with Third Party Administrator to create the 5500 tax filing.• Traveled to each site during the year and presented Open Enrollment presentations for all sites.• Entered all benefit deductions into the ADP payroll system and reviewed payroll processing for accuracy.

• Managed employee benefits for 350 lives.• Administered the COBRA program and managed all participants to adhere to COBRA regulations.• Coordinated annual Open Enrollment Benefits fair with all vendors, and educate employees on yearly changes through presentations and individual meetings.• Participated as a member on the Benefits Committee and made suggestions for improvements in our benefits package, such as, finding a vendor to manage our Section 125 plan at no cost to the agency, which resulted in saving a monthly and yearly administration fee.• Discussed agency policies and procedures with managers and helped administer within the agency.• Facilitated panel interviews for a variety of positions and coach hiring managers on reference checks and second interview process.• Conducted New Employee Orientation for all incoming employees.• Maintained employee databases for Regular and Temporary staff.

• Responsible for all aspects of recruiting, including, placing ads, conducting in-depth interviews, and making the job offers for over 700 positions (exempt and non exempt). • Implemented and facilitated several training courses region wide for over 1100 employees in Washington, Colorado, and Montana. These include Zenger Miller management courses, Building Winning Connections for increased acceptance of diversity in the workplace, and a program designed to teach employees how to write their own Individual Development Plan for career growth.• Analyzed statistics for process improvement in recruiting methods and advertising mediums.• Managed the Affirmative Action Program and recruited to meet our yearly goals.• Developed relationships with colleges and universities to recruit management trainees to be placed in our Professional Development Program for high potential candidates. Oversaw their progress with their coach and mentor on a monthly basis to assess if the candidates were completing their goals and objectives.• Educated management on company policies and procedures by facilitating presentations and counseled them as necessary for employee discipline.• Accountable for responding to all unemployment claims and representing the company in hearings involving witnesses and documentation.