Manage the day-to-day operations of Mathematics & Statistics Dean's office• Provide administrative support to Dean which includes but not limited to retrieving and printing enrollment data, answering budget questions, arranging meetings and logistics.• Train and mentor administrative aide in Germantown Math Department. Provide lead supervision to unit administrative support staff.• Receive and handle complaints and problems from a wide variety of sources (students, faculty, staff, vendors, etc.). Use discretionary judgment to either handle the complaint or problem or refer to the appropriate party for resolution.• Handles confidential information on a daily basis and is very trustworthy.• Reviews and processes time sheets for staff and student assistants, as well as leave slips for both faculty and staff.• Orders and maintains office supplies for the unit, as well as supplies for the building copy machine.• Establish mailboxes for all new faculty and staff.• Remains current on college systems (Banner/Qlikview) procedures involving courses and faculty load for full and part-time faculty as well as budget/finance information for unit.

Supported organizational development programs for international and domestic clients (Procter & Gamble, Quaker Oats, Amgen, Warner Lambert, and Parke-Davis)•Prepared presentations and workshop binders•Scheduled 300+ phone interviews•Coordinated flight arrangements and logistics for eight consultants in 20 cities over a seven month period

Maintained calendar•Organized quarterly department meetings for 100+ employees•Recommended and implemented proposal to centralize mail cabinets for 300+ employees•Planned and organized social events for department of 400+ employees (designed invitations, arranged facilities, projected costs, selected menu and personally attended events)