Sarah Konschuh Email and Phone Number
Founder @ DataZen | Helping e-commerce brands streamline operations and scale smarter at
@
Data Zen Business Consulting
Langley Township, BC, CA
Sarah Konschuh's Location
Aldergrove, British Columbia, Canada, Canada
About Sarah Konschuh
π Passionate about Empowering eCommerce Success with Data Zen Business SolutionsWith a rich background spanning over seven years in customer service and support, I am dedicated to fostering success in the eCommerce realm through my role at Data Zen Business Solutions. As the founder and driving force behind the company, I am committed to providing exceptional support and cloud accounting solutions that elevate online businesses to new heights.π Director of Merchant Success at Ottit: Pioneering Tailored SolutionsIn my recent role as the Director of Merchant Success at Ottit, I led a team of adept bookkeepers in delivering tailored and scalable solutions for eCommerce ventures. Specializing in QuickBooks and Xero, I leverage my expertise as a QuickBooks Certified ProAdvisor and Xero Advisor Certified to provide clients with best practices and strategic advice.π§ Former Support Advisor at Shopify: Technical Expertise UnleashedMy journey includes serving as a Support Advisor at Shopify, where I addressed a myriad of technical and operational challenges faced by merchants. This experience equipped me with a comprehensive understanding of the eCommerce landscape, further complemented by my role as a Support Clerk at the Township of Langley, where I honed my customer service and records management skills.π A Leader in Training, Team Building, and ManagementKnown for my proficiency in training, team building, and management, I consistently strive to enhance service quality and efficiency. Eager to embrace new tools and technologies, I am poised to contribute to the growth and success of Data Zen Business Solutions.π‘ Innovation, Diversity, and Customer Satisfaction: My Core ValuesProud to be part of a company that values innovation, diversity, and customer satisfaction, I look forward to shaping the future of eCommerce success with Data Zen Business Solutions.Let's connect and explore opportunities for collaboration! π
Sarah Konschuh's Current Company Details
Data Zen Business Consulting
View
Founder @ DataZen | Helping e-commerce brands streamline operations and scale smarter
Langley Township, BC, CA
- Website:
- datazen.org
- Employees:
- 6
Sarah Konschuh Work Experience Details
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Founder @ Datazen | Helping E-Commerce Brands Streamline Operations And Scale SmarterData Zen Business ConsultingLangley Township, Bc, Ca
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Business OwnerData Zen Business Consulting Oct 2023 - PresentAt Data Zen Business Solutions, I specialize in providing comprehensive services tailored to enhance businesses in the digital realm. My expertise spans Merchant Success and E-commerce Consulting, focusing on platforms like Shopify. I excel in optimizing tech stacks, delivering training programs, and establishing efficient document management systems. Services extend to Search Engine Optimization (SEO), copy assistance, and strategic business process reviews. Whether you're a startup or an established enterprise, I offer personalized solutions to boost brand visibility, streamline operations, and optimize business processes. If you're looking to elevate your online presence and drive business efficiency, Data Zen Business Solutions is your strategic partner for success.
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Director Of Merchant SuccessOttit Ecommerce Bookkeeping Mar 2023 - Nov 2023Orange County, California, United StatesAs Director of Merchant Success, I led the establishment of the Merchant Success Division, redefining Ottit's services beyond traditional bookkeeping. My role involved in-depth reviews of merchants' Shopify utilization, app integration, and strategic suggestions for optimization. I developed training programs, small courses, and comprehensive documentation for merchants, showcasing Ottit's dedication to education. I utilized my wide range of experiences to optimize the onboarding workflows and created a test environment to confirm the new workflows would run smoothly. My problem-solving skills, honed through paramedic training, were employed to implement effective solutions.I demonstrated strong organizational capabilities by creating policies, conducting remote worker training, and implementing internal knowledge management systems. My role in streamlining processes significantly contributed to Ottit's success in delivering quality services to e-commerce clients.My passion for innovation, diversity, and customer satisfaction allowed me to implement tools, training and processes that are still in place and being used daily. -
FounderRetail Store Help Jan 2009 - Oct 2023Langley, British Columbia, CanadaAs the founder of Retail Store Help, I played a pivotal role in driving business success by offering a comprehensive suite of services. In my capacity as a Business Process Analyst, I meticulously shadowed and assessed various business processes, providing detailed reports to owners with valuable insights and recommendations for improvements. Additionally, I spearheaded marketing efforts both online and in print, contributing to enhanced brand visibility and customer engagement.Retail Store Help specialized in assisting small businesses with process efficiency, delivering tailored solutions to streamline operations and boost overall productivity. Serving as the primary bookkeeper, I ensured the accuracy of financial records, playing a crucial role in maintaining the financial health and stability of the businesses I worked with. Beyond core responsibilities, I took on coaching and training roles, guiding business owners and staff on the implementation of streamlined processes and procedures for improved organizational effectiveness.In addition to these core services, I embraced diverse responsibilities as needed, showcasing adaptability and commitment to the success of the businesses I served. Whether representing businesses at trade shows to promote products and services or handling various tasks, Retail Store Help stood as a dedicated partner in driving positive outcomes for its clients.
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Support AdvisorShopify Aug 2021 - Mar 2023As a Support Advisor at Shopify, I played a pivotal role in addressing customer inquiries and technical issues related to the Shopify e-commerce platform. Known for my excellent communication and customer service skills, I provided timely and effective solutions through technical troubleshooting, product knowledge dissemination, and collaboration with cross-functional teams to resolve complex issues. -
Support ClerkTownship Of Langley Oct 2015 - Mar 2021In my role as a Community Development Support Clerk at the Township of Langley, I excelled in providing top-notch customer service to both residents and internal staff, utilizing strong communication skills both over the phone and in person. I efficiently handled email and phone inquiries, demonstrating a proactive and responsive approach. My responsibilities extended to processing incoming mail, preparing correspondence, and maintaining meticulous records through effective records management practices, encompassing filing, classifications, and archiving in both electronic and physical formats.A significant aspect of my role involved managing FOIPPA (Freedom of Information and Protection of Privacy Act) requests, ensuring compliance and confidentiality. I actively contributed to process improvement by proposing new procedures or modifications to existing ones, aiming to streamline and update departmental operations. I took the initiative to create new templates for procedures and correspondence, enhancing efficiency and standardization.During year-end preparations, I played a key role in organizing off-site storage for legal files and other documents, contributing to a systematic and accessible archival system. Additionally, I managed the processing of refunds for overpayments, showcasing attention to financial accuracy and accountability.In terms of administrative logistics, I efficiently handled stock control and ordering of office supplies for both clerical and technical staff, ensuring a well-equipped and organized work environment. My multifaceted role underscored my commitment to operational excellence, customer satisfaction, and proactive contribution to process optimization. -
Records Centre Clerk - Clerk Typist IiCity Of Burnaby Jun 2011 - Oct 2015In my role as a Clerk Typist II and Records Centre Clerk at the City of Burnaby, I handled a multifaceted range of responsibilities to ensure smooth departmental operations. This encompassed managing telephone and in-person inquiries, demonstrating strong customer service skills. I efficiently conducted data entry tasks and facilitated the booking of inspection requests for building permits. Handling Freedom of Information requests and engaging in preliminary large project budgeting showcased my versatility. Additionally, I played a pivotal role in the organization's efficiency by overseeing scanning and archiving of completed files, along with meticulous indexing in electronic databases. Creating and maintaining both physical and electronic files, providing training and direction to auxiliary staff, and leading the reorganization of the records room were integral aspects of my contributions. My proactive approach involved assessing and redesigning procedures as needed to enhance overall effectiveness. Additionally, I seamlessly took on reception duties when the position was vacant, ensuring continuity in service delivery. -
Records Centre Clerk - Auxiliary Clerk Typist IiCity Of Burnaby Jun 2011 - Sep 2011In my role as an Auxiliary Clerk Typist II at the City of Burnaby, I handled diverse responsibilities to support efficient office operations. This included proficient data entry, delivering exceptional customer service, and stepping in for reception duties when needed. My tasks extended to managing records room responsibilities, including scanning and archiving completed files. I played a key role in maintaining the accuracy of electronic databases by meticulously indexing and confirming the completeness of files. Additionally, I provided valuable assistance to the Technical Staff, specifically Plan Checkers and Inspectors, showcasing adaptability in addressing varied duties as required.
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Independent InstructorAcademy Of Emergency Training Nov 2009 - Sep 2011Burnaby, British Columbia, CanadaDuring my tenure as an Independent First Aid Instructor for the Academy of Emergency Training, I played a pivotal role in teaching CPR (all levels), Standard First Aid, Emergency First Aid, and Marine Basic First Aid. My responsibilities included ensuring that students not only grasped the fundamental concepts of first aid but also demonstrated a competent understanding by effectively applying the taught skills. I prioritized creating an educational environment where students could confidently display their acquired skills, implementing remedial processes as necessary to enhance their proficiency in first aid. -
Bookkeeping/MarketingHeavyquip Sales May 2005 - Sep 2011Surrey, British Columbia, CanadaIn my role as Bookkeeper/Marketing for HeavyQuip Sales and Hot Rod Corner, I was instrumental in implementing comprehensive company policies and procedures, contributing to operational efficiency. Responsibilities included meticulous month-end and year-end processes, ensuring accuracy and compliance in financial reporting.Accounts management involved reviewing receiving entries for inventory, applying vendor invoices, and overseeing both Accounts Receivable and Accounts Payable. I actively managed payroll processes, prepared and submitted GST, PST, and payroll remittances, showcasing a comprehensive understanding of financial regulations.Contribution to inventory procedures, retail decisions, and non-moving inventory analysis highlighted my commitment to informed decision-making. I ensured accurate vendor pricing, adjusting retail pricing locally and online for competitiveness.Daily tasks involved preparing and reconciling cash, cheque, and credit card deposits, contributing to effective financial tracking. In-depth analysis of financial statements provided valuable insights for strategic planning.Beyond financial duties, I took on initiatives in graphic and web design, contributing to the organization's online presence. I played a vital role in researching and selecting online payment processing and webstore solutions. My role also encompassed the creation and implementation of online and print marketing campaigns, showcasing versatility in contributing to multiple facets of business operations.
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Service Coordinator (2004-2005); Accounts Manager (2002-2004); Communications CoordinatorTravelhome Rv Apr 1999 - May 2005Langley, British Columbia, CanadaIn my diverse roles at Travelhome Vacations, I made substantial contributions to the organization's success and operational efficiency. As a Service Coordinator from 2004 to 2005, I undertook the responsibility of supervising two office staff members, serving as a crucial link between the service/parts departments and management. My role involved comprehensive inventory control management, service writing, and overseeing warranty authorizations and claims. I also actively engaged in retail parts sales when required, showcasing versatility and hands-on involvement.In the capacity of Accounts Manager from 2002 to 2004, I demonstrated proficiency in administering owner accounts for the rental fleet, emphasizing meticulous attention to financial details. I actively engaged in computer network administration, ensuring seamless communication between various departments. Additionally, I served as a liaison between staff and external entities for office supplies, computer repair, and office equipment needs.As a Communications Coordinator, my responsibilities encompassed a broad spectrum, including maintaining inventory, overseeing petty cash, prepaid, accrual, and various other schedules. I played a pivotal role in designing and implementing new corporate websites, showcasing my expertise in online and print marketing campaigns. Engaging in computer network administration, I ensured the smooth functioning of digital infrastructure. My role extended to handling bookkeeping, including both Accounts Receivable and Accounts Payable, underlining my proficiency in financial management. Simultaneously, I managed reception duties, highlighting my versatility in contributing to diverse facets of organizational operations.
Frequently Asked Questions about Sarah Konschuh
What company does Sarah Konschuh work for?
Sarah Konschuh works for Data Zen Business Consulting
What is Sarah Konschuh's role at the current company?
Sarah Konschuh's current role is Founder @ DataZen | Helping e-commerce brands streamline operations and scale smarter.
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Sarah Konschuh
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