Overview: As the Head of Commercial at the Crown Prosecution Service (CPS), I am responsible for setting and delivering the commercial strategy and providing efficient and effective commercial services. This strategic leadership role involves managing significant change within the CPS, ensuring propriety and value for money across all commercial activities, and setting the strategic direction for all commercial matters.Key Responsibilities:• Collaborate with the other Head of Commercial to ensure effective procurement and management of the CPS supply chain, both now and in the long term.• Work closely with leaders across CPS on a range of strategic programmes, including Digital Innovation and support for victims and witnesses of crime.• Deliver key programmes across case management, finance, and HR systems, leveraging commercial acumen.• Ensure high standards of resource management, corporate governance, and risk management.• Align the department’s commercial function with Government Commercial Function (GCF) standards.• Provide strategic and commercial advice to senior leaders to ensure compliant procurement, value for money, and high-quality goods and services.• Attend Programme Boards, Steering Groups, and Supplier Executive meetings to ensure the right commercial approach for all procurement and estate projects.• Lead procurement engagement on major projects, undertaking strategic negotiations on behalf of the CPS.• Mentor and motivate commercial teams to develop and implement corporate initiatives, ensuring continuous service improvement and savings generation.• Develop and influence the department’s future commercial model and service offering, ensuring alignment with government policies and year-on-year savings.• Lead the implementation of new procurement regulations across the Commercial Function and CPS.• Oversee the Commercial Improvement Plan, raising the profile of the Commercial Profession within CPS.

As Head of Supplier Transition, I was an active member of the Commercial Leadership Team (CLT), leading the commercial aspects of CPS Supplier Transitional programmes. I worked across both internal and external stakeholders to support the transition of key strategic contracts and services, providing commercial advice and support to ensure the CPS was well-positioned to handle transitional activities and manage contracts throughout their lifecycle.Key Responsibilities:• Collaborated closely with CPS change teams for the exit and implementation of large-scale contracts, including the insourcing of services.• Led commercial activities on major digital transformation programmes across government Justice partners.• Worked with the Head of Strategic Sourcing and Head of Contract Management to deliver roadmaps for critical long-term contractual requirements.• Initiated cultural and behavioural changes to maximise CPS’s strategic and operational effectiveness for high-impact contracts.• Engaged stakeholders to influence process changes and contributed to the Commercial Strategy, policy, and governance frameworks.• Led the delivery of commercial programme management to support major contractual transformations and changes, reporting to senior leaders on progress, risks, and future requirements.• Produced commercial programme and project management plans using recognised tools to ensure timely delivery, risk management, and decision recording.• Represented Commercial on programme boards, embedding commercial policy within transition projects.• Contributed specialist knowledge to the development and delivery of commercial strategy and business planning.• Influenced senior internal stakeholders to engage Commercial early in major transformation and change programmes.• Provided advice on commercial governance and policy compliance.• Negotiated with key suppliers to lead and manage transformational activities, ensuring business continuity during changes.

As a Senior Procurement Manager, I was responsible for delivering commercial activity across a broad range of services including but not limited to: • managing two Strategic Digital Contracts within a complex multi supplier environment and providing support to another.• leading on the design and delivery of the procurement and contracting strategies for nominated categories of goods and services to ensure delivery of savings, continuous improvement, and innovation in service delivery.• contributing to the compilation of tenders through the development of the specification, evaluation criteria, terms, and conditions.• supporting the sourcing process to gain a full and deep understanding of the resulting contracts. • providing commercial advice and clarification to internal stakeholders, peers, and suppliers in relation to contracts, pro-actively engaging with them to resolve disputes and develop plans to minimise re-occurrence. • contributing to the improvement of contract management procedures to ensure delivery of savings, continuous improvement, and innovation in service delivery.• work closely with the commercial exit lead to ensure exit activities align with contractual obligations.• underpinning commercial activities with best practice to achieve excellent value for money. • representing the CPS at cross-government meetings and/or chair other meetings with suppliers, customers, and stakeholders (internal and external) for the purpose of monitoring supplier performance and commercial compliance; provide direction and advice to all parties, make decisions, and ensure the right commercial approach is adopted to help achieve the CPS requirements.

Supporting the Category Leads to, develop and deliver strategic procurements, guarantee procurement policies are adhered to in order to deliver value for money and innovative commercial solutions. Supporting the Department’s requirements in terms of EU Exit, including but not limited to engagement with the supply chain, provision of operational tendering support and development of commercial arrangements. As a Senior Category Manager I: • Support the Category Lead and Senior Management Team in commercial leadership across the Defra Network through key initiatives ensuring best practice and delivery of savings; • Provide day to day commercial advice to customers on procurement issues and governance, helping to determine appropriate procurement strategies, which manage risk, exploit commercial opportunities and maximise value for money over the whole life of the contract; • Engage with project teams which have requirements related to the category, establish needs, provide support to develop pipelines and conduct procurement activities; • Manage relationships with internal and external category stakeholders and wider government; • Lead the commercial and contractual interaction with suppliers, including supply chain early market support, including engagement with key markets and suppliers. • Support the development and implementation of the identified category strategies, savings opportunities and benchmarking of industry standards and practices to identify quick win opportunities; • Prepare pre tender, tender and contract management documentation in conjunction with customers and ensure that procurement timescales are adhered to; • Use leading practice procurement tools to develop and implement the sourcing strategies; • Provide operational tendering support, including developing requirements, specifications, running tenders and letting contracts; • Deal with all Request for Information, Request for Proposal / Quotation and Service Level Agreements.

Held concurrent responsibility for daily operations, service operations, service performance, and team leadership, while ensuring programme, project, and strategic planning activities are completed for fully managed IT service for the Food Standards Agency circa 1,200 staff. Contribute to and reinforce negotiations related to 3rd party management, contract negotiation, service transfers to preferred suppliers, and IT procurement. ● Deputy to the Account Director, assisting with client and 3rd party management.● Advising on customer contract, contract change best practice and the production of contract change notes ● Whole life cycle procurement, contract, and relationship management for IT managed service. ● Re-negotiating contracts, transferring services to preferred suppliers, and managing Account IT procurement.● Collaborate in the development of business plans and account strategies. ● Manage account finance and procurement procedures, ensuring compliance with guidelines, and company objectives. ● Forecast BAU, project income, expenses, and provisions related to data, to include the invoicing of procurement and service charges, and tracking milestones, and project scope changes.● Management and support of Programme, Project and strategic activities. ● Create reports offering insight into internal and external KPIs, project, and SLA analysis.

Integral advisor to IT management team, IT procurement activities, and participated in the development of business plans and strategies that delivered the best possible outcome. Supervised customer contracts, changes, and the implementation of best practices. Supported the administrative department in attaining account BAU, and related operations. ● Cut costs through strategic re-negotiation of contracts, and supplier transfer services.● Relocated contracts to Capita for best value, without any interruption to services. ● Managed IT procurement requirements and related data needed for invoicing, and to identify service charges, milestones, and project scope changes. ● Advising on customer contract, contract change best practice and the production of contract change notes.● Created daily, weekly, and monthly ad hoc and KPI, SLA analysis and reporting. ● Collaborated on the design, development, and testing of KPI and SLA reports with the group enterprise reporting team.● Assist with management of account finance and procurement procedures, ensuring compliance with guidelines, and company objectives. ● Forecast BAU, project income, expenses, and provisions related to data, to include the invoicing of procurement and service charges, and tracking milestones, and project scope changes.● Providing secretariat and administrative support services for account BAU, Project and strategic activities.

Led the division and business support team budget, exceeding £400k, and coordinated the IT budget of £8.5m, to include forecasting, analysis of variances, and corrective actions. Guided the design, implementation, and monitoring of divisional financial processes, to include IT teams. Managed IT procurement, initiating best practices for OGC regulation adherence. Delivered IT performance reporting packages and annual divisional reports. ● Advised IT management team on project budget adherence procedures, and performance, and certified all compliance requirements were met. ● Initiated business planning activities setting targets, and delivering progress reports at management meetings.● Developed initiatives for measuring and reporting IT corporate and divisional objectives, performance targets, and pre-defined/ad-hoc reporting requirements. ● Met all compliance obligations with industry and cabinet office standards, including benchmarking.● Managed team, offering training and developing an executive officer and administrative officer in the activities required of business support. ● Created value for money initiatives, managing the risk register, and supporting projects. ● Presented progress reports on risks, budgets, and divisional operations.

Business lead and project managed projects that included the technical development programme, ensuring conformance to yearly budget and SLA targets, establishing and monitoring future budgets. ● Monitored SLA costs, external contracts, to include TNT and IMS, and provided detailed analysis of quarterly financial situation. ● Performed cost benefit analysis for new projects, in collaboration with financial department. ● Conducted monthly budget variance analysis, making corrections where necessary.

Participating in negotiation of SLAs, monitoring SLA budgets, and determining how SLAs will be met● Carrying out initial costings and obtaining necessary approval, including funding and resources● Identifying resource needs and ensuring sufficient resources to meet SLAs and comparing budgetary estimates against actual costs.● Drafting operational instructions, monitoring performance and ensuring compliance to operational procedures● Conducting reports on external and internal performance against SLAs and quantitative management● Managing SLA assistants.

● 2003 - 2007: Executive Officer Revenue Accounting Meat Hygiene Service.● 2003 – 2003: Sales Support Manager for Convergent Telecom, Pocklington ● 2001 – 2003: Billing & Reports Supervisor for Convergent Telecom, Pocklington● 2000 – 2001: Credit Controller for Piatti Agencies, Leeds● 1999 – 2000: Key Account Handler for Piatti Agencies, Leeds● 1997 – 1999: Sales and Customer Service Administrator for Piatti Agencies, Leeds● 1996 – 1997: Senior Sales Advisor for PC World, Hull & Doncaster