Working with LSNE and their pharma partners, responsible for all aspects of lyophilization projects of varied complexity over the entire life cycle (initiate, plan, execute, control, and close), while ensuring consistency with company strategy, commitments and goals. Serve as a liaison between LSNE and their clientele, ensuring excellent customer service and client satisfaction, and high quality projects and high value relationships.

Provide a personalized approach to use and optimization of commercial intelligence data platform. Partner with client users to tailor the onboarding experience to the user role and priorities, make recommendations to ensure client success and maximize the value to client organizations. Through relationship management, guide clients to achieve their strategic goals, drive organizational success via retention and upsell opportunities.

Build and support Clinical Drug Trials for a variety of Pharmaceutical groups and CRO's.Conduct project/phase kick-off meetings to communicate individual roles and project expectations and ensure that all project team members have the tools and training required to perform effectively.Monitor live projects on an ongoing basis, evaluating progress and quality, managing issue resolution process and taking corrective action as necessary.Ensure the quality of all documents and data to assure the trials integrity.Work with Requirements Analysts, Programming and Validation teams to ensure communication and results are solid.Work with the Resource Manager to implement resource strategy for studies and to implement sourcing schedule.Special Projects - Current focus on user acceptance testing activities, and gaining efficiency though standards and best practices.

Worked with 15+ Project Managers supporting projects with a Financial Operations impact to Anthem/Wellpoint. Directly supporting the VP of Business Solutions and Metrics Documentation and Scheduling Special Projects