Sarah Lundgren Email & Phone Number

Mentor, Ohio, Us

Mentor, Ohio, Us

Mentor, Ohio, Us

- Perform in-depth analysis of existing workflows, conducting benchmarking and gap analysis to identify areas for improvement.- Design and implement transformative workflows, leveraging industry best practices and innovative approaches to optimize efficiency and effectiveness.- Collaborate with internal stakeholders to address operational issues related to process automation applications, ensuring seamless integration and alignment with organizational objectives.- Take the lead in driving continuous improvement initiatives for process automation, fostering a culture of operational robustness and enhancing overall efficiency.- Organize and lead cross-functional groups across departments, fostering collaboration and synergy to achieve predetermined goals and objectives.- Apply strong project management skills to prioritize projects, ensuring timely completion of deliverables and milestones.- Provide guidance and mentorship to team members to facilitate their professional growth and development.

Mentor, Ohio, Us

- Support and drive the implementation of the End-to-End Variable Data strategy, ensuring alignment with organizational goals and objectives.- Monitor and oversee key projects for high-value customers, ensuring timely and successful execution while maintaining a high level of customer satisfaction.- Cultivate strong and collaborative relationships with cross-functional teams, fostering a culture of continuous process improvement and operational excellence.- Lead and manage a team of 10 employees, overseeing all aspects of their employment lifecycle, including hiring, training, and professional growth.- Develop and implement processes and initiatives to boost long-term business success, increase profitability, and drive sustainable growth.- Deliver strategic business plans, leveraging systems and procedures to improve operational quality and enhance team efficiency.- Facilitate and direct management meetings to enhance collaboration, promote a culture of trust, and engage in group problem-solving to drive innovative solutions.- Support go-to-market strategies by ensuring effective implementation and delivering exceptional post-sales service experiences to enhance customer satisfaction and increase lifetime customer value.- Establish and nurture long-term, quality relationships with high-profile clients, addressing their unique needs and providing superior customer service.

Mentor, Ohio, Us

- Ensuring the team is operating at the highest level with the right product knowledge, prioritisation, and workload balance- Support and drive End to End (E2E) Variable Data strategy implementation- Manage performance reviews and identify opportunities for training, coaching and development- Act as first point of escalation for the team for technical issues and prioritisation requests- Recruitment- Monitor Key projects for specific customers in conjunction with the accountable DSS- Monitor E2E item development and the Support Queue and hold responsibility for DSS team metrics- Identify and propose improvements for a better collaboration within the business- Build strong and collaborative relationships with Sales team to proactively support customer and business needs

Mentor, Ohio, Us

• Project Management for Online Solutions and Data Management• Support and provide guidance to internal teams for data and production related issues• Direct Point of contact for Retail/Brand Owners in regards to development and operational issues• Provide support to define project scope, goals and deliverables with regards to large-scale and/or strategic projects• Liaise with cross-functional team members to co-ordinate team efforts to ensure that project requirements, deadlines and schedules are on track• Provide Training to internal operational teams • Support the onboarding of new team members by providing coaching and training

• Accounting (Payment of bills, Management of Accountancy Data Program (BOB50))• Marketing-Post Events and Activities on Social Media-Create marketing communication pieces for events (European Parliament Events, Sports Event)-Ensure quality customer service is provided-Responsible for Customer Services• Human Resources-Responsible for the recruitment, hiring, onboarding and termination of employees-Collaborate with the external payroll department (Partena) and dispatch salary to employees. -Ensure compliance with tax laws, record paperwork for new hires and edit existing employee files-Manage the staff roster ensuring each shift has enough employees available and at work, that operations are running smoothly and that customer demands are met.• Inventory Management- Organization of storage spaces- Organization of flow, inventories,..- Management of administrative data- Classification of different administrative documents• Purchasing- Negotiation with local suppliers

• Establish and maintain a quality management system for administrative records• Liaise with external organisations and institutions to organise access for technicians to visit, establish and maintain a quality database and create briefing instructions regarding site access to all technicians• Responsible for ensuring the health and safety technicians (packets, organize graduates BA1)• Ensure efficient flow of information within the team through shared access to documents, backup personnel, shared contact details, etc• Monitor teams effectiveness by analysing performance against program objectives and provide report to Management together with recommendations for improvement to systems and processes (Official Report)• Attend meetings between contractor and customer in order to provide administrative and co-ordination support

• Responsible for the bookkeeping• Maintain all administration records• Collaborate with the external payroll department (Partena) and dispatch salary to employees. Ensure compliance with tax laws, record paperwork for new hires.• Act as main contact person for key suppliers, providing contracts, regular contact and good communication and maintaining a preferred supplier database tracking performance. Support management in identifying new quality suppliers and terminating supplier contracts. • Carry out translations as needed of official documents in French or Flemish• Create reports and letters on behalf of the company and support the Managing Director in writing up business proposals