Facilitated communication and collaboration between teams and stakeholders to help drive milestone goals and schedules across disciplines. Coordinated meetings aligned with production schedules and ensured effective follow-up on action items across team needs. Assisted the Director of Production in collaboration with both internal and external LiveOps and QA team needs. Supervised and managed the details and deadlines of all Art Team releases within the StoryLoom UGC platform. Supported Engineer Leads with internal workflows containing the development of future content in JIRA, Confluence, and Excel. Collaborated and developed Tableau sheets with Data Lead to highlight and forecast player responses, first time user experiences, and game popularity. Provided administrative assistance to Director of Engineering and Engineering Leads with weekly meetings and documentation. Maintained Economy Engineering team sprints, retros, and documentation of bugs from internal and external sources. Managed payments of ~125 contractors and disbursed funds >$1M per year.

Worked with limited supervision and used independent judgement, improving production practices in process. Built a flexible environment for all department needs and communicated effectively to iterate production processes. Learned and built a foundation of Creative Team workflows in a AAA fast-paced environment. Created weekly reports that compiled all statistics on KPI goals for Studio Leads. Maintained a high level of communication and confidentiality while working with 70-125 contractors to manage budgets, invoices, and contracts. Created covers for all art packs in Photoshop, and communicated all releases of packs with Community and Marketing teams. Assisted the Director of Production and Art Director in special projects for use in 2D spline animation in Unity and VR experiences. Provided support and creativity in development of StoryLoom (a F2P/Mobile/PC) UGC Platform focused on monetization. Prioritized in-game customer requests and bugs by managing inquiries in JIRA with the LiveOps Team. Participated in weekly Art and Editorial team meetings for collaboration in new art tutorials and writing tips.

Researched various topics for show segments and other production needs. Worked closely with writers and producers to assist where needed. Attended podcast recordings and participated in discussions.

Automated around 600-700 contact information of clients and uploaded them into an internal data frame for long term accessibility. Created an excel mainframe to manage contact lists of donors, board members, and fundraising opportunities. Maintained record keeping for all work in regards to confidential information, while managing the monthly calendar of events. Worked under the board of directors, more specifically the team president, to take notes at monthly meetings to implement all the changes discussed and oversee the management for large fundraising events.

Designed and implemented a strategic sales plan that expands company’s customer base and ensure its strong presence. Managed around 20 associates daily to complete tasks by coordinating and enforcing internal policies, procedures, and productivity standards. Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions. Achieved daily sales goal by cross selling and promoting additional products and services. Operated cash registers with an influx of around $1,000 in sales while, managing financial transactions, and balancing drawers. Performed daily department tasks including stocking, creating merchandise displays, re-merchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions.

Communicated with a wide range of outside vendors to collect quotes for all costume designs, props, flags, and technicians; in addition to organizing and planning monthly schedules for rehearsal timings. Taught around 30-40 students, while working with a tightly aligned budget and successfully provided a breakdown of products needed within inventory management to produce award winning performances. Improved student performance skills, dance technique, and overall knowledge in color guard skills, while continuously taking initiatives to organize recruitment events.

Provided detailed coverage in all aspects of production, including the editing and proofreading of scripts. Assisted production staff in developing around 5-6 relevant stories for television, film, online streaming and other platforms. Was detailed oriented and made sure that information systems were kept up to date and as accurate possible in accordance to what was directed by the team lead. Organized internal filling system of digital records and assisted in office management, while ensuring all necessary tasks are performed in a proficient manner that adheres to the quality expected from the company.

Handled around 300-400 customer transactions on a daily basis, while advising them ongoing credit and loyalty based programs. Worked overnight night shifts periodically to execute visual product standards set by corporate to launch new products. Ascertained that the cash register is tallied at the end of each shift and that any discrepancies are sorted out immediately.