• Facilitates User Acceptance Training• Prepares User Manual and other documentations needed for the project• Develops test cases to be used during UAT and Functional Testing• Conducts testing activities for the project (Functional, Performance, and Regression Testing)• Provides user assistance by investigating issues and recommending solutions• Prepares presentation for the TO BE process as well as writing requirement statements for the client Project/s: Energy Management System, Enterprise Asset Management

Employee of the Year | December 2021Recognized as the employee of the year out of the 22 nominated employees of the company.• Responsible in creating project initiatives to increase metrics compliance of tutors which led to 7.29% decrease on removal rate• Successfully secured 0% info-security complaints from students through handling the planning and implementationof the Privacy Policy projectin collaborationwith Legal team.• Established the Tutor-Staff Agreement project to increase internal compliance in IC-HBT handling, resulting in a 100% alignment and standardization on operational and legal processes for tutorstaff• Responsible for contracts and penalty handling, maintaining an average of 1.10 WD SLA for agreement processing• Monitored compliance of tutors to the standard operating procedures by analyzing tutor performance and data trends through maximizing available tools such as Excel and SQLProject/s: Privacy Policy Update, Contract Amendment

• Successfully on-boarded 6 Trainees for the Management Trainee program of the company• Performed at least 20 applicant screening, interviews, and examination per batch for the Management Trainee program• Supported the Health and Benefits team through various administrative tasks• Managed the employee-related databases for the Human Resources Information Systems (HRIS)

Assigned to the Personnel Division’s Leave and Benefit section; to monitor the leave of eachemployee and to perform other administrative tasks.