Manager, Business Process Management
Current• Monitor project progress and communicate milestones, issues, and outcomes to key stakeholders.• Expand cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals.• Work closely with all levels of leadership to support planning and implementation, from assignment and oversight of development to post-implementation performance support.• Implemented Kanban work management tool to accurately visualize capacity, bottlenecks, and dependencies between teams.• Managed planning and execution of legacy content management site retirement, in tandem with design, development, and migration of materials to new SharePoint site.• Utilized Lean tools to design and introduce continuous process improvement and optimize business functions. Efforts which include project scoping, current state mapping, redesign and recommendations, implementation, and benefit monitoring.
