Sarah D. Email & Phone Number

Operations leader and qualified Green Belt in Lean Six Sigma, with experience in retail banking with capabilities across servicing channels, retention, sales and complaints management.Relentless focus on understanding drivers of customer and failure demand, with demonstrated ability to drive successful continuous improvement initiatives, while balancing cost and risk.Pragmatic and heart-centred leader with a strong passion for people, who fosters an inclusive team environment and is committed to the development of leaders on their journey of self and business improvement, ensuring clear expectations and understanding of how individual contributions link to the bigger picture.