Sarah Neiheisel Email & Phone Number

Urbandale, IA, US

Orlando, Florida, United States

Remote

Provide hands on training to both customers and internal employees on use of Construction Management software, focusing on project and financial management.

Jacksonville, Florida

As Help Desk Supervisor I lead a team of 4 Customer Service Representatives to coordinate incoming service calls and dispatch facilities management technicians to retail and grocery stores across the southeastern United States. I am currently spearheading a new pilot help desk for a potential new client; selecting teammates, training, administrating, and.

Jacksonville, Florida Area

Led a team of 7 customer service specialists in the daily operations of retail sales, vending, laundry, barber shop, and banking facilities that serve 1,100+ customers daily. Coordinated employee training & performance management, equipment & facilities maintenance, sanitation, inventory control, sales strategies, and finance for an inventory of over.

Jacksonville, Florida Area

Ensured proper routing, finance, receipt, and dispatch of over 2500 lbs of mail across the globe; managed 3 postal specialists to provide packaging, finance, and tracking services for a crew of over 1,100; reviewed all documentation and records to ensure audit readiness and regulatory compliance.

Operations manager for a 53-employee food service operation which provides over 2,500 meals daily across 3 dining facilities. Train, equip, and coordinate all team members to ensure an excellent experience for over 1,000 customers daily. Directly responsible for supply chain management, inventory control, and equipment maintenance, as well as janitorial.

Jacksonville, Florida Area

Provided logistics-related customer service to all permanently stationed and visiting ships at Naval Station Mayport, FL. Responsible for creating and maintaining customer satisfaction survey software as well as designing and facilitating customer service training based on survey data analysis.

Charleston, South Carolina Area

Worked with a team of five computer programmers to build a diagnostic exam assessing the technical knowledge of incoming instructors. Responsible for creation of exam content as well as user interface concept design. Analyzed data to assess exam validity and improve content quality. Designed and conducted follow-up training programs with instructors to.

Grand Island, NE

Full time Lifeguard, Swim Instructor and Sales Associate during summer months. Ensured safety and health of all patrons, proper sanitation of pool and restaurant facilities, and conducted upwards of 60 private swim lesson sessions per summer.

Bachelor Of Science (B.S.), Psychology, 3.92 Gpa

Activities and Societies: Summa Cum Laude, NROTC Battalion Commanding Officer

Logistics, Materials, And Supply Chain Management, 3.88 Gpa

6 month school in Military Logistics. Courses include Naval Logistics, Supply Chain Management, Sales, Military Finances, and Food Service.

Nuclear Engineering, 3.55 Gpa

Six month course in Nuclear Engineering focusing on Naval nuclear power plant operation. Courses covered include Physics, Calculus.