Provide disciplined leadership, setting clear expectations and holding the team and self accountable for results for 80+ associates in a Sears Full-Line store and detached Auto Center. This includes partnerships with In-Home Service, Facilities Operations, and Home Delivery organizations. Create and maintain a culture of winning with associates daily, consistently building a strong bench of talent for internal promotion while driving customer service and loyalty.Execute the client’s business plan consistently across all departments and provide ongoing fact based feedback.

Create a culture of winning in a Full Line store that exceeds results and provides excellent customer experiences within our store. Motivate store staff to develop business plans that deliver results. Responsible for profit of unit, sales and metric results, team morale, and all operational processes. Develop a store team that is well staffed including salaried and hourly associates. Create plans and business relationships to attract talent that allows for successful succession plans. Recognized for operational excellence, superior sales, protection agreement and CSAT results Selected to develop operational/payroll plans and communicating those plans to district team in order to stay in line with budget plan.

Answer phones for multi-line phone system while greeting and assisting customers.