Innovation. Quality. Packs. 1974

HR Business Partner for UK Sales, Retail Showrooms and Commercial Operations for Farrow & Ball Ltd. Leading on the development and delivery of strategic initiatives and partnering the leadership team and managers to provide a high level of HR support and operational advice in a multi-site environment.

The Training Room is a full service careers provider specialising in high quality professional training in the personal training, beauty therapy and web development sectors.Reporting to the CEO, the role was responsible for the set up and management of the HR Department, growing from sole responsibility to a team of three (myself, an HR Advisor and a Payroll & HR Administrator). Working in a fast paced and changeable environment, the HR team prides itself on delivering high quality HR services for 140 employees, ensuring compliance with employment law in all HR practices to minimize risk to the business. Being a member of the Senior Management Team, it was essential that all HR strategies and processes were aligned with the overall business strategy to ensure organisational effectiveness to achieve the company’s vision and goals.Key areas of management and responsibility: -• Recruitment and Selection• Induction• HR Strategy through business partnering with the Senior Management Team• Contracts and Employee Handbook in line with employment legislation and business needs• Probation reviews, appraisals & personal development plans• Performance Management • Absence Management• Training and Development• Talent Management and Succession Planning• Employee Relations• Employee Engagement• Family Friendly Policies• Payroll • Auto Enrolment Pension Scheme• HR Software System• Pay and Benefits Reviews• Change projects including redundancy, redeployment and restructuring• Advising of legislative changes and planning solutions to minimize risk to business• Investigations, Disciplinary, Capability and Grievance procedures• Coaching and training managers on HR topics • Management of HR statistics for monitoring trends and analysing areas for improvement• Office health and safety• Termination of employment

Oak Telecom Ltd is a leading provider of innovative Communications Management Solutions.I set up and managed the HR department to provide HR services for approximately 50 employees. After initial set up of all processes and procedures my responsibilities within HR covered the full employee life cycle including: -Recruitment and selection - producing job descriptions and person specifications - advertising vacancies and liaising with agencies - interviewing - offering employment - reference checks - training managers in recruitment and selection process.Induction process - Responsible for the HR induction to the Company and assisting managers with induction processes for their departments.Performance management - Implementation of regular employee 1-2-1s, quarterly appraisal system aligned with company values and expected competencies and 360 degree feedback reviews.Training and Development co-ordination for all employees.Capability process - advising managers on correct procedures, taking and producing minutes.Contracts of employment and employee handbook reviewsEmployee relationsProvision and analysis of HR statisticsEmployee engagement questionnaires and recognition initiativesHR Training for Managers and EmployeesPay and benefit reviewsAbsence management & introduction of the Bradford FactorCompliance with Working Time RegulationsDisciplinary proceduresGrievancesCompany Intranet - Introduction and management of up-to-date company and employee information.Termination of employment and exit interview process - resignations, redundancy, dismissal.Provision of office & on the road health and safety for the company's employees.This generalist HR management role provided me with a huge amount of variety, where I was able to provide HR services on a day to day operational basis but also to work closely with the Managing Director to establish areas for improvement and deliver strategic HR projects for the benefit of the business and employees.

Cold Service is one of the UK's leading independent providers of turnkey commercial refrigeration and air conditioning systems.I set up the company's HR Department and delivered HR services for approximately 150 employees (based over two sites and with nationwide field based engineers) and was the sole point of contact for all HR queries. Aside from my HR responsibilities I worked as PA to the Managing Director and was Line Manager to the Receptionist and Senior Administrator. I was also responsible for building security and facilities management, organiser of corporate events and managed the offices' health & safety.My HR responsibilities covered all aspects of the employee life cycle including: -Nationwide recruitment of refrigeration and air conditioning engineers and office based employees.Restructuring programmes.Reviews of contracts of employment and keeping employee handbook updated at all times.Co-ordination of training to ensure engineers were compliant with industry standards.Ensuring HR systems and employee information was up-to-date.Employee relations - dealing with sensitive situations to achieve desired outcome.Coaching managers on disciplinary and grievance processes - guiding them through meetings, providing minutes and assisting them in making informed decisions.Absence and holiday request management.