· Write and edit short-stories, novellas, and full-length novels· Collaborate with a team of artists and editors to produce high-quality work· Attend and sell novels at conventions · Develop and facilitate writing workshops to share industry knowledge and mentor up-and-coming authors· Market novels in online platforms including Facebook, AMS, Bookbub, and Goodreads· Develop brand including social media content, promotions, newsletters, and more to generate name recognition

•Chair a task force dedicated to analyzing data, determining areas of growth, and developing action steps for improvement• Strategically plan initiatives to drive achievement of company and department KPIs• Build and run reports within the Salesforce, maintain records, and ensure accurate notes from self and team• Supervise & manage a team of Student Support Coaches through weekly one-on-ones, quarterly & annual reviews, and projects • Evaluate coaching team on KPIs and develop strategies for growth and improvement• Successfully lead a team of coaches to re-engage 40% of students who were on a leave of absence or disengaged from their programs of study • Manage client relations to ensure continuation of services and achieve client and company KPIs• Maintain multiple ongoing projects, including program launches, to ensure successful completion • Provide ongoing training opportunities for team members by implementing a professional development cycle

•Provided ongoing support to students as they progress through their MSW program•Collaborated with campus partners to provide innovative, high-quality student experiences•Coached students in time management, study skills, and communication practices•Taught the Pomodoro Technique to online masters’ students to help increase productivity when working on assignments •Drove retention efforts within the academic program by providing high-touch, concierge coaching •Connected students with resources on-campus to positively impact their academic success•Develop outlines for career development for adult learners and graduate students•Provided feedback as part of a SalesForce pilot and effectively communicate the technology needs of user-end staff

· Designed, planned, and facilitated learner-centered professional development experiences for staff· Collaborated with multiple teams to develop action plans to achieve the division’s strategic priorities· Designed and implemented assessment within the department to measure initiative effectiveness· Use assessment data and professional best practices to drive decisions and develop new initiatives to ensure continuous improvement· Worked collaboratively with a team of course instructors to plan, develop, and facilitate a 6-week student staff training course· Chaired the recruitment and selection team to ensure a diverse, highly-skilled staff

· Coordinated the co-curricular learning experiences for a group of 120 first and second year residential students. · Developed learning outcomes and assessments focused on the 5 elements of wellbeing defined by Gallup. · Taught a 100-level, 2 credit-hour service-learning course focused on applied health & wellness. · Provided leadership and career development for students involved in the program. · Developed curricular and co-curricular educational experiences for students, including career exploration & networking, service learning, and wellness competency. · Coordinated service opportunities for the students.

· Supervised 8 Residential Assistants. · Served on on-call rotation. · Managed crisis situations. · Developed learning outcomes and assessment plans for community of 410 upper-class residential students. · Coordinated RA training sessions. · Was awarded the Regional Residential Community of the Month in March 2015 by SAACURH.

· Advised over 150 student organizations· Coordinated the annual, campus-wide Spring involvement fair· Analyzed leadership assessment data to discover areas for improvement within the Office of Campus Activities· Developed a 6-part organizational leadership training workshop for student leaders based off of leadership assessments· Facilitated over 20 different training and leadership development sessions throughout the year· Managed the registration and travel of over 150 student organizations