Sarah Mcdonald

Sarah Mcdonald Email and Phone Number

Lead Documentation Specialist @
Sarah Mcdonald's Location
Belleville, Ontario, Canada, Canada
Sarah Mcdonald's Contact Details

Sarah Mcdonald work email

Sarah Mcdonald personal email

n/a
About Sarah Mcdonald

I have worked in the technical support field for many years and have always enjoyed assisting customers and providing an excellent customer experience. I enjoy the technical aspect of troubleshooting and putting the pieces together to solve a puzzle. The more pieces to the puzzle the more challenging but also more satisfying when I have resolved the issue.

Sarah Mcdonald's Current Company Details
Global Mentoring Solutions

Global Mentoring Solutions

Lead Documentation Specialist
Sarah Mcdonald Work Experience Details
  • Global Mentoring Solutions
    Lead Documentation Specialist
    Global Mentoring Solutions Apr 2023 - Present
  • Global Mentoring Solutions
    Msp Mentor
    Global Mentoring Solutions Sep 2017 - Jul 2023
  • (Seeking New Opportunities)
    Network Security Professional
    (Seeking New Opportunities) Oct 2016 - Sep 2017
    Ottawa, Canada Area
  • Sykes Enterprises, Incorporated
    Lvl1 Technical Support Associate
    Sykes Enterprises, Incorporated Apr 2016 - Oct 2016
    Carrying Place, Ontario, Canada
    Troubleshooting various computer, networking, and tablet issues. • Offering money/time saving features to clients • Educating clients in a timely manner • Providing an excellent customer service experience
  • Convergys
    Technical Support Associate
    Convergys May 2014 - Apr 2016
    Belleville, Ontario, Canada
    • Troubleshoot various printing, scanning, and faxing issues. • Upsell products and services to existing customers. • Maintained and exceeded required statistics needed for job productivity.
  • Convergys
    Technical Support Associate
    Convergys Feb 2008 - Apr 2012
    Belleville, Ontario, Canada
    • Troubleshoot various printing, scanning, and faxing issues. • Upsell products and services to existing customers. • Maintained and exceeded required statistics needed for job productivity.
  • Mcdougall Insurance & Financial
    Technical Support Representative
    Mcdougall Insurance & Financial Mar 2006 - Jan 2008
    Belleville, Ontario, Canada

Sarah Mcdonald Skills

Technical Support Network Troubleshooting Troubleshooting Computer Hardware Troubleshooting Remote Troubleshooting Internet Troubleshooting Employee Training Customer Service

Sarah Mcdonald Education Details

  • Willis College
    Network Security Professional
  • Nicholson Catholic College
    Nicholson Catholic College
    High School/Secondary Diploma Programs

Frequently Asked Questions about Sarah Mcdonald

What company does Sarah Mcdonald work for?

Sarah Mcdonald works for Global Mentoring Solutions

What is Sarah Mcdonald's role at the current company?

Sarah Mcdonald's current role is Lead Documentation Specialist.

What is Sarah Mcdonald's email address?

Sarah Mcdonald's email address is sm****@****ing.com

What schools did Sarah Mcdonald attend?

Sarah Mcdonald attended Willis College, Nicholson Catholic College.

What skills is Sarah Mcdonald known for?

Sarah Mcdonald has skills like Technical Support, Network Troubleshooting, Troubleshooting, Computer Hardware Troubleshooting, Remote Troubleshooting, Internet Troubleshooting, Employee Training, Customer Service.

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